The window technicians arrived within the time window provided. They walked me through their findings and made reasonable recommendations. They installed new windows for our master bedroom and they also examined other stuffs in my place like heaters and noticed there was a moderate amount of rust, so replacement was recommended. While to some this may seem like an upsell, I took it as being extra thorough, as it meant they examined all aspects of my windows and took note of potential problems in my future. The service went better than expected. I appreciate their professionalism and expertise. I would highly recommend their company for any or your service needs. Overall, an excellent experience. I have been a happy WindowRama customer for 2 years and will continue to give them my business. Thank you Andre for the wonderful service too!