AMJ Campbell Movers, Moving and Storage

Moving & Storage
Delta BC V4G 1B5
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Moving & Storage
AMJ Campbell Movers, Moving and Storage
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40%

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Reviews for AMJ Campbell Movers, Moving and Storage

Average customer rating:
4.5 10 (200 reviews)

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erika.1961
erika.1961
1 review Edmonton, AB
10/10

move from Ontario to Alberta and then from storage unit to home

Movers loaded and moved belongings across the country and then from a storage unit within the city to a new home

Approximate cost of services:
$6,000.00
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Company Response

We are so glad to hear your move went well, and we wish you all the best in your new home!

Len
Len
1 review Edmonton, AB
10/10

Packing and storing personal property

Very clean workers, runners put fine to protect floors, attention to detail regarding what was to be packed. Very good supply of materials. Personable staff, friendly and courteous

Approximate cost of services:
$1,700.00
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Company Response

We are thrilled to hear your move with AMJ Campbell went well, and we wish you all the best in your new home!

Chandu/Kusuma Kadambari  in Mississauga
Chandu/Kusuma Kadambari in Mississauga
1 review Mississauga, ON
10/10

Two nervous Seniors move from known to unknown!

Our daughter who lives in Windsor ON was getting anxious of our welfare we were alone in Pickering ON. She found us a home and we had the anxious task of moving.
Of course the business of selling our home and buying our new home in Windsor was anything but smooth.
The only thing that happened good was AMJ. Right from the start to end they were true professionals. Absolute delight to see the way the way they conducted their business. Danny Santia our contact literally took the worry out of the move.
In simple words, thank you for taking care of us.

Approximate cost of services:
$5,300.00
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Company Response

Hello,
Wow, what a lovely note you sent, we truly appreciate you taking the time to write us. We love reading comments such as yours and are thrilled you had such a positive move experience. This is the type of service level we strive to meet with every customer.
Thank you again and hope you are settling into your new Windsor home!

M Eftekhari in Montreal
M Eftekhari in Montreal
1 review , QC
0/10

One of the worst

This company is an absolute mess. I am having my stuff shipped from the UK to Montreal. All was OK on the UK side (managed by a different company who then passed it on to AMJ Campbell unfortunately), it has now been 5 weeks since it arrived in Toronto and it is still stuck in their warehouse. Very poor communication, customer service nonexistent. If I wasn't calling them every few days for an update (which is always the same, it still here, we ll let you know when it leaves), they would never be in touch with me. No delivery in sight. Terrible company. Please avoid as plague.

Approximate cost of services:
$1,500.00
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Mette in Mississauga
Mette in Mississauga
1 review Mississauga, ON
1/10

Moving

I would not recommend this company for moving abroad. Our shipment was poorly packaged and we had many things broken upon receiving them. Our dining room table was destroyed. We filled out all of their numerous requests of paperwork and quotes for replacement for insurance, just to be told 4 months later that our claim was denied as we had opted for total loss. They could have said that right away.
No customer service here for poor handling of our goods.

Approximate cost of services:
$4,000.00
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Company Response

Hi Mette,

We would love to assist with your situation. Do you mind providing us with your registration number? This will help us look up your move details. Feel free to send them to: Krystal Duz, kduz@amjtoronto.com or call 905-670-7111 ext.3488.

Our sincere apologies for the poor service level you feel you received, we would like to look further into this and see if there is anything we can do.

Thank you for writing us, this is a huge help for future improvement!

cara in Toronto
cara in Toronto
6 reviews Toronto, ON
0/10

Avoid. Avoid. Avoid. Worst. Ever.

DO NOT USE THESE MOVERS. Not only did they delete my FB post about the quality of their employees but they also broke the leg off my infants changing table and never told me. They simply placed the full dresser back onto a broken leg. This is a huge safety concern as the dresser could have toppled over while she was on it. Their employees are NOT trustworthy and fully knew what they were doing. DO NOT USE THESE MOVERS.

Blah blah blah please call us to resolve but there’s no resolution or ownership of being at fault. I make sure to tell anyone looking for a mover to absolutely avoid these shady people. Can’t wait to see their fluffy company response (again).

Approximate cost of services:
$4,000.00
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Company Response

Hi Cara,

We have attempted to look up your move details but can’t seem to find record of the issues you experienced or your file. Perhaps the move was booked under another name? If you would like to let us know the full customer name who organized the move, or provide us with a registration number, that would be the best method to allow us to look into your account. Kindly send this information to: Krystal Duz, kduz@amjtoronto.com or call 905-670-7111 ext. 3488 so we can assist with the issues you experienced. On behalf of the whole AMJ Campbell team, I would like to sincerely apologize for the poor service you feel you received during your move and would like to make it better.

Thank you for writing us, this definitely helps us to improve and assist you any way we can!

Private User
Private User
Private User reviews Whistler, BC
1/10

Avoid this company at all costs!

Painful experience. Moved cross country last April and it was a mess from the start. The estimator was a total disaster. She had to provide four quotes until she got it right. The cost steadily rose each quote. The mover never followed up after the move. Boxes crushed, no major damage but a lot of repacking on my part. The driver was nice and tried to fix things but the head office was the real disappointment, both the incompetent appraiser and the manager who tried to help. The worst part was on the front end and I was so frustrated but in too deep to switch. I would never recommend them and have gone out of my way to tell the story and steer at least three friends away from AMJ!

Approximate cost of services:
$20,000.00
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Love2Go in Victoria
Love2Go in Victoria
2 reviews Victoria, BC
1/10

Deciding Where You Can Put Your Belongings

Customer ordered AMJ to deliver furniture to new condo pre-Occupancy Permit. AMJ decided that it was unsafe to off load on a quiet side street to prearranged certified WCB insured teleporter crew telling senior client they had to pay for a month's storage - when AMJ had agreed to it earlier in the week. When did the moving company get to decide on behalf of their customers?

Approximate cost of services:
$500.00
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Suzanne in Vancouver
Suzanne in Vancouver
1 review Vancouver, BC
10/10

Moved across country - great success!

We moved across Canada using them and they did a wonderful job of getting all our stuff packed away and safely arriving on the other side. Arrived on time, friendly, and the cost was very reasonable. I used them because my parents had used them many times successfully, and I also recommended them to a friend and her move went great as well. I really wouldn't use anybody else, knowing how many problems can arise with different companies.

Approximate cost of services:
$3,650.00
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Private User
Private User
Private User reviews Mississauga, ON
10/10

Long distance Job well done.

So I was initially on Homestars to review a few contractors who worked on my house, but when I saw I could review my movers I felt compelled to do so.

My move was a long (sort of) distance move. I had two drivers one who loaded my furniture and one who delivered. Initially I thought the driver, Rob (whom was awesome) would be on both ends, but he sent another driver from their crew named Brandon.

My move from Ontario to Quebec went smoothly. Rob and the boys showed up at my house to load up my goods. The process could not have gone smoother. Then he sent another driver, Brandon and one of the guys from the move Sean to deliver my goods. I was extremely impressed. The crew seemed to gel extremely well. Sean was on both ends, however he seemed to remember where everything went - and him and Brandon worked really well together.

None the less, I would advise on using this company since they were on time, personable and professional. The crew also loaded and delivered in a two day period. This was not an option with other companies but they explained that they had worked it out to use two drivers. We did the same drive as the crew the night of the move and were exhausted. Brandon and Sean were energetic upon arrival and really lifted our spirits. They also had "action plans" for our more difficult pieces that we did not have a home for yet.

Hope the teams do read these reviews as I was extremely impressed on both ends, however, I could not remember everybodys names.

Approximate cost of services:
$5,600.00
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Company Response

Hi there,

Thank you so very much for your lovely review! It brings us great joy to read comments such as yours. We can assure you we do pass on all messages/reviews to our crew to assist with praising for a job well done. "Lifting your spirits" is something we can't train but do have great crews who take it upon themselves to display these characteristics so we are so appreciative of them all. If you still have a registration number we could definitely get the full crew names for you. Feel free to send this information to: Krystal Duz, kduz@amjtoronto.com, 905-670-7111 ext. 3488.

Appreciate your note and glad you had a great moving experience with AMJ Campbell Moving!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about AMJ Campbell Movers, Moving and Storage

AMJ Campbell Movers, Moving and Storage have been moving people into their new homes since 1934. With 80 years of experience, your next best move should be with Canada's largest mover. AMJ Campbell Movers, Moving and Storage. Visit http://www.amjbc.ca/

Services:Local and Long Distance Residential Moving, International Moving, Packing, Unpacking & Put Away Services, Short and Long Term Storage, Express Vault Moves, Office and Industrial Moving, Corporate Relocations, Supplier of Packing Materials

CATEGORIES
Moving & Storage
SERVICES
Local and Long Distance Residential Moving, International Moving, Packing, Unpacking & Put Away Services, Short and Long Term Storage, Express Vault Moves, Office and Industrial Moving, Corporate Relocations, Supplier of Packing Materials
SPECIALITIES
Canada's largest coast to coast moving company providing exceptional, personalized service. AMJ Campbell is the largest Canadian agent for Atlas Van Lines.
WEBSITE
http://www.amjbc.ca/
YEAR ESTABLISHED
1934
MEMBERSHIPS
Better Business Bureau Accredited Business since 1982
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