AMJ Deliveries call Me last Friday to book bed delivery for today (Tues) before 12:15, call me at 11:30, tell me problems with truck, new delivery Sat. I ask where bed is now, they say Victoria (2 hours away). I ask why are the calling now and not earlier? Clearly they weren't going to meet delivery schedule. No answer, just told beyond their control. Ok, I get that trucks break down but maybe rent a truck? Call client once you realize there are problems? Completely unacceptable. I now have no bed to sleep in for 4 days. Earlier notice and this could have been avoided! Not impressed. I pray they show up on Sat.
- Company Response
Hi there, Thank you for taking the time to bring this to our attention. We apologize in advance if your experience has been less than what we intended, and can assure you that your concerns are taken seriously. We will begin a process to review and resolve your concern immediately. Can you please email me with your name and contact information to firstname.lastname@example.org
Thank you, - Charlotte