I moved in 2017 and chose AMJ Campbell after getting estimates from several other moving companies. I prepared a very detailed list of items I had to move. I packed myself and gave them the number of boxes. I went into every room in my house and itemized everything. The estimate they gave me was $1860. In an email to the company I stressed how my budget was tight and I could not afford more than this. I asked how accurate the estimate vs the actual cost would be. I got a call and I was assured verbally that they are always good at estimates vs the actual charge and I would not have any worries. It was followed up by an email stating how they are not a company that would levy big charges that didn’t match the estimate. However my final bill came to $2518. A 40% INCREASE. I could not believe this. I had to borrow money from my line of credit to pay this bill and I’m still trying to pay it off on a single income. It took them 3.5 hours to unload my old house. Loading my new house took 6 hours. They poked as much as possible loading my belongings into the new house. Meanwhile I’m paying by the hour. Instead of 4 guys they promised to send, they sent only 3 guys which made it worse. I asked the head mover where the 4th guy was and he told me after surveying my house he decided it would move fast due to what I had and they wouldn’t need a 4th guy. It was a bait and switch arrangement where I was told one thing but then presented with something entirely different afterwards. I started collecting documents and emails to take this to small claims court. With the unpacking and work to be done getting settled I just didn’t have the time. I’ll probably regret that forever. At least I can write some reviews to let others know what I went through. I found AMJ Campbell to be completely dishonest. Beware of this company.
- Approximate cost of services:
- $2,518.00