We were looking for a reputable moving company and while I knew this comapny has been around for a long time I noticed they gave CAA members a discount too but don't be fooled by supposed discounts. They give you a quote and then when you present your membership they tell you they already applied the discount.
The salesperson who came to our home was too "schmoozy" for my liking but I had already decided that if their quote was right I would go with them so we signed the deal. He took great satisfaction from my being "sold" on his pitch so I didn't bother to explain this point to him.
Not being experienced in the moving process (we moved ourselves the last time 18 years prior) I would caution you to watch the movers very carefully as to where they deliver your boxes. Having spent many hours carefully numbering each box and marking the room they were to be delivered to with a cross reference of contents on a master list, they basically put them down in the basement and garage anyway while I was busy attending to other matters. It's hard to watch what 4 different people are doing all at the same time. Next time I would literally stand at the front door and direct traffic. All my hours of hard work went right down the drain and I was extremely frustrated over the next months after renovation were completed trying to locate boxes. Don't be fooled into thinking you will save money on the cost services by letting them deliver your boxes to one or two rooms in your house; you waste far more time trying to sort it out later and moving boxes from the basement to two floors up to bedrooms.
While the actual moving crew were very efficient and fast, we have not been able to locate two glass table tops which I enquired about several months later when renovations were complete. I was told that they could not find them but I was too late to make an insurance claim so I estimate this cost me approximately $100.00 to replace them. I also noticed that several of the boxes marked "fragile" weren't treated as such although somehow nothing was broken; likely due to my packing. We were also disappointed that they gave up very quickly on trying to get a 3 seater couch to the basement because they said it would not fit; something my husband and brother-in-law managed to tackle in less than 5 minutes. Surprising for professional movers!
The other promo they had was that you get a free years membership to CAA, however, they forgot to send the info on this to CAA so when I went to renew, I had to pay and will have the free membership for next year instead.
They did come in slightly under the quote which is good but if I am honest, that is likely due to the shortcuts they took. If I need to use movers in the future, I may go with another well known company or at least get more quotes.
- Approximate cost of services:
- $1,700.00