Ritz Furniture Planet Ltd

Furniture
Mississauga ON L4W 1E8
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91%(6 reviews)
95%(151 reviews)
94%(42 reviews)
HomeStars
Furniture
Ritz Furniture Planet Ltd
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52%

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Reviews by rating (past 12 months)

Reviews for Ritz Furniture Planet Ltd

Average customer rating:
5.3 10 (42 reviews)

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mrb in Toronto
mrb in Toronto
1 review Toronto, ON
0/10

DO NOT BUY FROM THIS STORE

I purchased a chair and was told it would be ready in 2 days... 2 weeks later no chair, no phone call NOTHING. This is what you get when you buy off bottom feeders. Shaking my head but you can avoid this problem... buy off a reputable store.

Approximate cost of services:
$360.00
2 of 2 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
9/10

Furniture

I dealt with a salesman named Prince truly professional and went way beyond in helping us buy furniture for our entire house. Good pricing and good products, even included free delivery with all the furniture we bought.

Approximate cost of services:
$2,500.00
0 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
0/10

Never buy anything from them

This place is horrible ! Horrendous!! NEVER buy anything from them.

Some friend of ours had bought a condo sofa from them and he picked it up himself, so he recommended them.

We bought a sofa set and a bed room set and what BOGUS claims the owner makes. Our sales person was a genuine old person but the OWNER is real corrupt here. We were told the furniture would take 3 weeks and we were patiently waiting when a sales girl called to tell us that furniture was ready " Clear your balance, then they will schedule delivery after 2-3 days", She had just mentioned about the sofa, when I asked about the bed room set, within a second , she said yes, that is also ready. That late evening, we went to pay our balance and wanted to see the furniture. First the sales girl tried to bluff by saying that it was in the other warehouse and then when my husband insisted, she agreed that the sofa only is here. We paid full, for the furniture to be delivered on the weekend.

Then, the chase began, Saturday- Furniture will be delivered tomorrow.
Sunday - Only Sofa will be delivered before 3 pm, then after 6 pm - Finally sofa was delivered
Monday- Bed set will be delivered, after 6 pm-- it will be delivered tomorrow
The sales girls, to free themselves from the cusotmer would say, Furniture will be delivered after 8 pm, Nothing comes, you call them and they have closed!!

Same story continued till Friday.

Issues:
The bed night tables were a different design then what we had selected
The big fat truth hiding owner, Rohit, made huge claims about putting white sheets inside drawers which no other furniture manufacturer does. NONE OF OUR DRAWERS have that!
Even after a month after ordering, out furniture is coming in bits and pieces.
The sales girls are fully trained to hide the truth who would say whatever to save them effort.

They have only the excuse of warehouse being closed or no movers available.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Sunny in Mississauga
Sunny in Mississauga
1 review Mississauga, ON
10/10

HOME FURNITURE

We recently purchase a new house and needed a lot of new furniture. Fatima sales coordinator is amazing. She took the time to understand my style, appreciated my budget and provided FANTASTIC ideas resulting in a beautiful home. The pieces we selected are of great style, good quality, Shipping was quick..
Thank you Fatima..

Approximate cost of services:
$7,000.00
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pk in Mississauga
pk in Mississauga
1 review Mississauga, ON
10/10

furniture

I bought bedroom furniture from Ritz furniture.I got amazing deal.The quality of furniture was excellent. I am pleased to meet the knowledgeable sale persons. The delivery was on time.I highly recommend everyone to buy furniture from RITZ Furniture.

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Aditi in Scarborough
Aditi in Scarborough
2 reviews Toronto, ON
10/10

Couches

Great service, great products and a good amount of variety. The service was reliable, they delivered on time as promised and were very prodessional. Our couches look great and are very comfortable!

Approximate cost of services:
$1,600.00
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Abdul in Brampton
Abdul in Brampton
1 review Brampton, ON
10/10

Warranty service

I purchased furniture for my home from ritz furniture. I had some faded paint issues with the furniture. I visited ritz and recorded my complaint. No one contacted me in six weeks and yesterday I called again and sales person Satinder attended the call. He listened to my complaint and very professionally handled the situation and sent a technician today to fix the issue. I would like to mention his professionalism and dedication to resolve the issue. Thank you Satinder for your great personal interest.

Approximate cost of services:
$600.00
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Heena in Scarborough
Heena in Scarborough
1 review Toronto, ON
10/10

I bought a bed set

I am really thankful to ritz furniture for providing me the bed set with a great deal. Specially thank to the owner who provides good deals and the salespersons are very nice and polite.
Thank you.

Approximate cost of services:
$0.00
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Company Response

Thanks You Heena for buying bed set from us and also Thank You for the review. Hope you will come Ritz Furniture Planet Ltd again.

Private User
Private User
Private User reviews Toronto, ON
10/10

Great service

Great products.very friendly customer service.swift delivery. Overall excellent experience. Got a amazing deal on the furniture. Would defiantly recommand ritz to all. Very fast delivery. Product high quality. Convenient location as well

Approximate cost of services:
$1,000.00
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Company Response

Thank You dear..!!

anhar in Mississauga
anhar in Mississauga
1 review Mississauga, ON
10/10

bedroom furniture

I am very happy with the furniture bought recently - price is good
and sales lady was just fantastic - the furniture was delivered and assembled (loved it) going back to buy more stuff.

Approximate cost of services:
$2,300.00
0 of 1 people found this review helpful.
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Company Response

Thank You Anhar. Hope you will come to us again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ritz Furniture Planet Ltd

Welcome to Ritz Furniture Planet Ltd. one of the best furniture stores in Mississauga, Brampton, Toronto and Scarborough area all have the latest furniture styles, colours, fabrics and materials. We carries huge selection of high quality of sofas, sectionals, bedroom furniture, living room furniture and other modern furniture. Visit our ...
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