I was very pleased with the work of Perry and his expert team of installers. Unfortunately we had a big problem with our carpet choice, which started to show bad signs of wear and tear within a month of installation. Perry was extremely diligent in following up. When the manufacturer shirked his responsibility for this obvious fault, Perry and his supplier stood up and replaced all of the carpet, at their cost. The only cost to me was the differential in the price of my upgraded carpet choice.
- Approximate cost of services:
- $10,000.00
- Company Response
Thank you for your outstanding review. I'm so glad we were able to help you. I always guarantee all our work 100%. The carpet mfr was irresponsible and I intend to pursue this vigorously. In the meantime I'm so pleased you were happy with the results- thanks again for your patience.