Basco Calgary Window Defogging Services

Windows & Doors Installation & Service
Calgary AB T2Z 3E6
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Windows & Doors Installation & Service
Basco Calgary Window Defogging Services
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95%

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Reviews for Basco Calgary Window Defogging Services

Average customer rating:
9.8 10 (42 reviews)

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Teresa Patton in Mississauga
Teresa Patton in Mississauga
2 reviews Mississauga, ON
10/10

Window defogging

We have used Basco twice now to de-fog two of our older picture windows that we're not yet ready to replace - what a difference it made! The windows look great and they're both perfectly clear inside. Prompt and great service, I would definitely recommend Basco.

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Company Response

Thank you Teresa for taking he time to share your experience with Basco.

Nicoleleah in Crowsnest Pass
Nicoleleah in Crowsnest Pass
0 reviews Bellevue, AB
3/10

Window defogging

UPDATED Nov 2019. Simon addressed our concerns, after this review was made. He personally came to our home and re-sealed all our windows that were treated. He recommended we keep humidity at 0% in home. One window did improve after he sealed it. The other ones did not. He has not recommended a new window pane (removed, new window pane, and resealed). He is nice, and I do think he is trying to rectify our situation.

We had 5 windows treated with defogging in April 2019. I suspected at the time, that it was not done properly. The technician procedure did not match what was done on the promotional video. Afterwards, I did explain this to Simon (owner); how the procedure was not the same as the video. He assured me it would take 4-6 weeks to have resolution. In July, still no resolution. He sent same technician out a few weeks ago, to caulk the window. The technician did not address all windows that were initially treated. Attached photos are July 2019 and Sept 2019. We've been in communication with Simon to come up with a resolution. Currently, he suggests we pay more to have him replace the glass. I regret paying so much at the time, and requested re-imbursement so I could deal with another company (we would replace windows at this point!). We really believed all the other reviews here, and on google. I'm very disappointed that I wasted money on this. I will update photos and review if the fogging ever gets better. We've been waiting 5 months.

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George Bibeau in Calgary
George Bibeau in Calgary
1 review Calgary, AB
10/10

Window repair

I was looking to have to bedroom window hardware fixed as the windows did not close well, causing drafts and cold air in winter months. Simon came out and organized the repair and also a completed a defogging of our living room bay window. Parts had to be ordered and Caleb completed the repair. I found Simon and Caleb to be very professional, prompt in the response time from the initial query, polite, and very knowledgeable and proficient at their craft. I would definitely use their services again and recommend this company to anyone seeking window repairs.

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Company Response

Thank you George for taking the time to submit this review.
It was a pleasure working with you.

Private User
Private User
Private User reviews Calgary, AB
10/10

Window deffogging

I highly recommend Basco as my recent experience was excellent. Simon worked with me regarding what work was needed regarding window defogging, was very knowledgeable, responsive, as well as accommodating schedule wise! My windows are now clear again. Thank you Simon!

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Company Response

Thank you for sharing your experience with Basco. We're grateful for your appreciation of our service level.

Judy in Calgary
Judy in Calgary
0 reviews Calgary, AB
10/10

AAA = All Around Awesome!

All around amazing service. Simon is awesome and very professional. Kept in touch throughout the time that it took for me to decide and was very patient. Follow up was second to none! Would recommend in a heartbeat!

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Company Response

Thank you Judy for taking the time to share your experience with Basco.
It was a pleasure working for you.

Private User
Private User
Private User reviews Calgary, AB
10/10

Broken Window Replacement

My son broke the window beside our front door. Basco gave me an estimate over the phone and a quote upon visting which was the same. Once I agreed to have the work done they took part of the payment, ordered the window and once they recieved it contacted me immediately to come install it. I was very pleased with their very professional service, prompt and speedy service and good prices too. I wouldn't hesitate to call them again or recommend them to any of my friends.

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Company Response

Glad to read your appreciation of our services.
Thank you for sharing your experience with Basco.

Private User
Private User
Private User reviews Calgary, AB
8/10

Window Repair and Screen Replacements

Vertical window was off the track and could fall into the room. Basco was able to repair the existing window hardware to make the window usable again. Also had 3 window screens replaced. Window screens were kind of expensive at about $100 per screen. Other than that, the window repair technician Caleb was very friendly and did a great job fixing everything and explaining it all.

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Company Response

Thank you for sharing your experience with Basco.

Sheri from Calgary
Sheri from Calgary
2 reviews Calgary, AB
10/10

Window Replacements

We initially contacted Basco in early 2018 to de fog a few windows in our 30 yr old house. Simon, provided a quote but also mentioned (no sales pressure) that Basco could replace be windows if we preferred. He explains the advantages in terms of insulation and heat reflection and left us an alternate quote. We compRed priced to a few other vendors and decided to proceed with Basco. Sine then they have replaced approximately 20 windows as well as repaired/replaced hardware on a couple of casement windows.
We have noticed substantial improvement in heat reflection in our upstairs bedrooms during the summer.
Very satisfied with Basco (Simon and Caleb) and would highly recommend.

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Company Response

Thank you Sheri for sharing your experience with Basco. Glad to see that you are happy with your new improved sealed units!
It's always a pleasure working for you.

marlito from Calgary
marlito from Calgary
3 reviews Calgary, AB
10/10

window

Booking is easy, got hold of customer service right away. This company is very professional and straight forward to work. The job is well done. They fixed 2 of the awning handle on my windows.

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Company Response

We are glad to count you among our satisfied customers Marlito. It was a pleasure working for you.

Georg in Cochrane
Georg in Cochrane
1 review Cochrane, AB
10/10

Window replacement

Basco were extremely professional and honest during the estimating process. They told us exactly what we needed and what we did not have to do. Their pricing was very competitive. Upon installation it was expedient and efficiently done. Simon and his team are great to deal with.

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Company Response

Thank you Georg for taking the time to share your experience with Basco.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Basco Calgary Window Defogging Services

At Basco, our team of professional and passionate experts have received a highly specialized door and window repair and restoration training. We offer an alternate solution to traditional window replacement that generates cost savings, is less intrusive, and increases the value of residential and commercial properties.

OUR CORE SERVICES

-Thermal pane window defogging
-Window sealed units (glass pane) replacement
-Door & window mechanism repairs / replacement
-Caulking / Insulation

We are open year round, allowing us to quickly manage your problems before they get worse.

We manufacture 80% of our own equipment. This specialization enables us to provide superior quality control at a substantially lower cost to our clients.
We offer outstanding customer service encompassing timely and professional execution.

Contact us to discuss how we can help you, or your clients improve comfort at home while saving significant money.

587-538-1199
1-888-814-7223
https://www.bascoworld.com/en

CATEGORIES
Windows & Doors Installation & Service and Siding
SERVICES
-Thermal pane window defogging -Window glass replacement -Door & window mechanism repairs / replacement -Caulking / Insulation -Motorhome (RV) windows restoration
WEBSITE
https://www.bascoworld.com/basco-calgary-fe-1121
YEAR ESTABLISHED
2005
PAYMENT METHOD
Cash, cheque, credit card - Financing available
MEMBERSHIPS
BBB Accredited business - A+ rating
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.