I had to have a dishwasher and sink installed . I called around and was quoted for the job. He was available when I was looking to have it done. He arrived on time, slightly unprepared. He was missing tools for the job, so he had to improvise, taking him longer to do the work. Consequently, he upped the price. I disputed this increase and he did lower it back to the quoted price. He was a super nice guy, professional and easy to deal with.
- Approximate cost of services:
- $250.00
- Company Response
Thank you for taking the time to post a review. I am sorry that you were not satisfied with my work. I quoted this job over the phone, against my better judgement. It turned out that the piping was a little more than I had anticipated as I had to pipe the kitchen sink to a drain stack a couple cabinets over, which is wasn't informed of over the phone. This took more time and materials to complete. I also had tew0826 issue with a broken hole saw, so I had to improvise. This took some extra time, which I informed you I would not charge for as it was my fault. I always put customer satisfaction first, so when you took issue with the change in price, I decided to honour the quoted price and absorb the cost of the added labour and materials myself, as I knew I never should have quoted the job over the phone. I am a little surprised at the dissatisfied review, given that I was contacted later to provide advice with other issues in your home.