Primary Seal Bc Windows

Windows & Doors Installation & Service
Maple Ridge BC V2W0A5
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raymond doucette port moody
raymond doucette port moody
1 review Toronto, ON

First Review


no backup to product failure

do not trust these guys!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

i installed 20 windows in my house at a cost of 13,460 dollars with the expectation of high quality, guaranteed product life from the manufacturer and superior onsite installation.
the contract states "insulating glass units are warranted for lifetime"....i was told this meant 25 ye ars..

within 4 years two on my largest picture windows failed , the markings inside the glass units were so bad it looked like the old aluminum windows that often failed after 20 years.

i have never had to deal with a company that was so terrible in avoiding their responsibilities and in the end i had to pay for replacement product....i am appalled by how i was treated and cannot believe these guys are still in business..

not one person other than the poor call center person answering the phone ever spent a minute to discuss this with me or recommend a solution...

i have researched thru the industry and found i am not alone...they will argue they have changed glass suppliers...this will not change shoddy business practice...

do not trust these guys!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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