Casati Heating & Air Conditioning

Heating & Air Conditioning
Brampton ON L6X 4L7
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Gerald  Van Sluytman in Brampton
Gerald Van Sluytman in Brampton
1 review Brampton, ON


Casati cares only about sales. -- forget customer service. He is unreliable, undependable and full of excuses. I purchased an American Standard high efficiency furnace in2009 , with a ten year written Parts and labour warranty, which had to be serviced every year. For nine years I adhered to all conditions, paying an average of $ 100 per service. When in November 2016 the Furnace stopped working, I could not get Casati to call me. He was always too busy or swamped. So much for his warranty. I had to get another HVAC company to fix it at a cost of $450 . This Technician spent several hours diagnosing the problem and even brought the American Standard Technical Support manager to help find the problem. So even if you save a few dollars upfront with Casati , you will have aggravation and disappointment with his after service

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