Make sure if you pay for it they use it.
Beyond Foam came and did a site visit and quoted us on what we would need to insulate our garage. Then they sold us all the material. Things were going great we have a completely insulated sealed and warm garage. However Beyond Foam sold us more insulation than we needed, and not just a little like you would expect in a project to make sure you are covered. We have 6 full bags of R40, that's 36 pieces and 6 tubes of contractor sized sealant, that's hundreds of dollars of extra material.
Luckily we were doing our own install otherwise we would have never noticed and I am sure they would have taken the product to the next home and resold the insulation to that homeowner as well.
Sure helps increase profit margins when you can charge 2 customers for the same product you already marked up double what your distributor charges you (I saw a copy of their invoice).
Before I wrote this review I have been trying for a month to return this unused product to them and they wont take it back, I have even offered to drop it off at another job site after a refund, they are not interested. So now I have to try and sell this product at a loss elsewhere.
Use at your own risk but make sure if you pay for it, they use it.
- Approximate cost of services:
- $1,500.00
- Company Response
Hey Tim,
Very sorry to hear you are not happy with your experience. You and I did go back and forth on this a number of times. I was very clear from the get go that we were not providing the insulation (we are not a supplier) and that we were just giving you access to our supplier pricing. We agreed to a dollar amount for Beyond to add to their invoice for our time involved - at no point did we charge you double the invoice.
You gave me two options for a review via email. The poor one you left as well as the following copy and pasted from your email "Beyond Foam was a great company to deal with. They came during COVID and gave us a quote and while we were not able to do proceed at that time with the purchase of product, when we were ready 2 years later they worked with us, and even though they no longer offer it they still honored the old offer to deliver us the product let us install it and made sure we had exactly what we needed and even took back the extra. I highly recommend them to anyone considering insulation for any project, as they are a great honest and friendly company."
We wish you nothing but the best moving forward.
Ryan