House bought May 2010 - moved in April 2011 (finished build)
The design/layout of the townhouses at Triumph Lane are very good. The finishes inside are good, however not great. We had to do ALOT of complaining to get things fixed and in the end decided to fix some things ourselves. This is probably the same with every builder however.
Where Bremont definitely did not come through was on the landscaping and exterior finishes:
- The steps they put in/laid have chips in them, and we have a large hole at the bottem of ours which was on the 30 day inspection that they have yet to fix correctly (they tried to fill in with a broken patio slab). Other homeowners front steps have sunken landings which is visible at street level.
- The concrete posts that they put in for the balconies are proper in our house, however in alot of other units the concrete bits are well above ground level & this is incorrect.
- The trees/bushes they put in were partially dead when planted and they have yet to replace them and are now saying that the condo board will be at least partially responsible for replacing them (which means more $$$).
- When they paved the roadway they splattered tar ALL over the place and did not clean up afterwards. The smaller & larger bits of tar that were left over along the curbside were actually either left there (there are still some bits that I have not cleaned up yet - as I have taken this upon myself to do) or swept up and put into our front garden area in front of the house right on top of our plants (I cleaned this up myself as well)
- To this day we still have not had our exterior windows cleaned (despite mentioning it a few times) and there is tar and mortar on them
Basically, if you drive through and take a long look you will see that the exterior is messy/poorly done, and it is now up to the homeowners/condo board to try to make it better
- Approximate cost of services:
- $350,000.00
- What could this company do to improve their services?
- They could have come through the first (or at least the second) time around on the finishing touches. Their design concept was good, however they lacked in the follow through to the end. It's like they abandoned ship as soon as their Wasaga Beach project started and they are likely to do this to that project if they have another one on the go. They could have also hired landscapers that actually cared about what they were doing and planted trees & bushes the right way first time around. There are many plants that are completely sticking out of the ground or falling over because they were not planted correctly. Each homeowner paid $800 for landscaping and we feel ripped off (especially since we may have to pay more $$$ to have these items fixed/replaced).