Fc Universal Ltd

The temperature in our oven wasn't accurate. Nov 28, 2016 A arrived and surmised the control board needed to be replaced and would take a couple of weeks to come in. At that time we paid him $345 for the part and $250 for labour. On Dec. 16, he replaced the part and charged us another $250 labour charge. Soon after the temperature again was fluctuating (would either be lower or higher than what we punched in). We thought perhaps it was the sensor. We ordered the part and changed it ourselves and that did not resolve the problem. We made numerous calls for them to correct their errors and none were returned. Finally, we took the oven out ourselves and with the help of youtube figured it must be the oven element. Yes, the element was destroyed and now we will order the part ourselves (another $250) and instal it. You hire "professionals" and end up paying $700 for nothing! We are so angry. A perfectly good part was replaced and now is in the landfill (or manybe someone else's oven!). The new part which we are ordering costs $250. Do not hire this company. I think they should have figured this problem out since we were able to figure it out ourselves and have no background in oven repairs.