Magiclean Kilroy

Carpet & Rug Cleaning & Repairing
Calgary AB T3C 0K6
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Reviews for Magiclean Kilroy

Average customer rating:
8.4 10 (12 reviews)

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Geoff in Calgary
Geoff in Calgary
1 review Calgary, AB
10/10

Once Again Kilroy Comes Through

Reliably, and dependably, Kilroy came in to our new home, cleaned and sanitized carpets and left us in better condition than before he arrived. There is no mess with Kilroy. The equipment and products Kilroy uses are clean and efficient. Any stains disappear. There is a minimum of disruption. We have used Kilroy for 5 years in different homes. Excellent!!

Approximate cost of services:
$330.00
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Valerie
Valerie
1 review Calgary, AB
10/10

Excellent Service

Kilroy provided excellent, professional, same day service. The technician was on time and returned early. I will definitely use Magiclean Kilroy again and I would highly recommend them to anyone.
Valerie

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Happy Customer in Calgary
Happy Customer in Calgary
1 review Calgary, AB
10/10

Carpets and Upholstery cleaning, Blinds cleaned, Disaster Services

I am so glad that I phoned Magiclean Kilroy! My first contact was with Judy who was so helpful! After listening to my tales of woe, and hearing what I needed help with, she replied that they could help me with everything. What a relief. Firstly, Rob came out and checked out some areas of concern that we had after some flooding from melting snow. He put my mind at ease as things weren't as bad as I thought. It was very good to know that that is another area that Magiclean Kilroy can help with. Next was having our carpets and upholstered furniture cleaned. Ivan was absolutely fantastic. He did a such terrific job. He is very knowledgeable, works so hard, gets great results and is such a very nice person on top of all that. After our carpets and upholstery were cleaned, Adam came to the house and took all our blinds down in the morning to clean offsite and returned them and reinstalled them later that afternoon. He did a great job, too!
You have a great team at Magiclean Kilroy. Thank you very much for everything! Will be in touch to proceed with the next steps to get our house back into pristine condition.

Approximate cost of services:
$1,500.00
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Company Response

I am so very glad to hear all this - thank you so much for the wonderful feedback, I'm happy we were able to help!

Andrew from Calgary
Andrew from Calgary
6 reviews Calgary, AB
10/10

Quality Cleaning, Great Service & Very Reasonable Pricing

From Reception (Judy) to carpet cleaner (Ivan, 22 years hands-on experience), fantastic service, shared their knowledge, excellent carpet cleaning results with spot remover application, excellent value overall. Carpet cleaned family room, living and dining rooms, staircase, hallway and master bedroom. Ivan spent more than 1.5 hours and worked very hard (quite a workout for him). Ivan is friendly, attentive, detail oriented, hard working, careful, and has clear pride of workmanship throughout.

Approximate cost of services:
$232.00
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Private User
Private User
Private User reviews Calgary, AB
10/10

carpet cleaning

Magiclean Kilroy is an excellent company. Right from dealing with Judy on the phone, who is most personable and friendly, through to Ivan, who most professionally cleaned our carpets, we would highly recommend and refer this company to anyone. The phone quote was very accurate and Ivan treated our carpets and home as if it were his own. The work was done in a timely and courteous manner with great results.

Approximate cost of services:
$800.00
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Company Response

Thank you so much for the kind words and gracious review - we're so glad everything went so well and hope to work with you again in the future!

Marg in Calgary
Marg in Calgary
1 review Calgary, AB
10/10

Blind cleaning

Magiclean came right on time, took down my 17 faux wood blinds, took them out to get cleaned and put them back up in one day- actually 5 1/2 hrs. Larry was very professional and friendly and helpful. I will definitely use this company again and I am thinking Of using them for carpet cleaning. I recommend this company for service and price.

Approximate cost of services:
$350.00
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Private User
Private User
Private User reviews Calgary, AB
1/10

Cleaned one set of stairs only

Absolutely horrified that a coffee stain on stairs would cost that much. I was not advised of that when booking the appointment but the technician said that was the cost. I asked about the dirt left at the corners and baseboards and was told that would be extra
Could not get rid of this company fast enough. Never will use or recommend them to anyone again

Approximate cost of services:
$173.00
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Company Response

I'd like to offer our sincere apology that your stairs weren't cleaned to your desired outcome. We've spoken with our technician who explained that he did go through his concerns that the stains in the corners would not come out completely as the carpet on the stairs was quite dated. The older the carpet is the less likely it is that a deep-set stain will be completely removed, despite our best attempts. I would like to point out that it is our policy to always outline the price in detail before starting to clean and we do have your signature authorizing the price and the work to be done prior to work commencing. We have also offered to come out to re-clean your stairs and we were told you did not wish us to do so.
Unfortunately complete removal of all spots and stains is not always possible, as stated in our policies and procedures attached to the quote you were given before work began. We hold ourselves to a high standard in our cleaning processes and we apologize that we did not meet your satisfaction.
Customer Service
Magiclean/Kilroy

Michelle from Calgary
Michelle from Calgary
1 review Calgary, AB
10/10

Blind Cleaning

I called to have our blinds cleaned. They booked an appointment and then called me back when they had a cancellation in the area. They came on time, removed the blinds, took them to their warehouse, cleaned them, brought them back and reinstalled. They look brand new!! They also repaired a couple of small problems on them. Absolutely no complaints and wish I had done this sooner as it saved me a ton of work! Great job!

Approximate cost of services:
$250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Michelle! We're happy to hear that you had a good experience with us, thank you for your review. We look forward to hearing from you in the future.

Anonymous .
Anonymous .
1 review Calgary, AB
10/10

Carpet Clean and Spot treatment

I wasn't sure if any of it would come out but you can't even see where the wax or coffee was!

Approximate cost of services:
$254.00
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Robyn from Calgary
Robyn from Calgary
5 reviews Calgary, AB
10/10

Blind Cleaning

We were so impressed with Magiclean Kilroy when they came to clean our blinds last weekend. They were professional, courteous, and prompt. Our blinds look so fantastic - I wish I'd had them cleaned before now! Great value and great service.

Approximate cost of services:
$275.00
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Company Response

Thank you Robyn for your feedback. Very happy we can be of service to you. I hope to hear from you in the future for future service!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Magiclean Kilroy

We have provided home cleaning services throughout the Calgary area for more than 40 years. We clean carpets, upholstery, furnaces, ducts, blinds, and more. We also offer flood restoration services. Callers often ask us why our prices seem to be more expensive than many of the competitors advertised prices. And ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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