We used Mirage 3 years ago to renew ALL of our pool equipment as well as the liner. Things were fine for awhile.
They have NOW become TOO big and customer service has been horrendous this year.
Our pool opening was scheduled and done only to be told that we had an issue with our filter and we would need a technician to come out at $150 for the ‘call out charge ‘ and then another $60 for the part. The technician came and said that he has no idea what the openers were talking about and things were ‘fine’.
Today we find out that our filter wasn’t working and we went to Mirage to ask for help only to be told ‘ they were too busy today and that no technical service could be done on a Sunday ‘ in quite a rude manner.
We are less than impressed. Seems as though they no longer care and have lost their way !!
- Approximate cost of services:
- $375.00