My wife ordered a bathtub from this company but when my plumber went to install it, it turned out it leaked. When I contacted York Taps they told me since it had already been delivered that there was no warrantee and I would have to fix it myself. When I asked for the employees name he said he wouldn't give it to me and hung up. I made several other calls and finally spoke with David the Manager, (he also wouldn't give me his last name) and he said he would work something out. I have never heard back from him in spite of repeated messages. The bathtub is not fixable and I am out $2,000.00! What I did find out was that the tub was a reject from the manufacturer and York Taps buys them and resells them as brand new knowing they are defective. Do not under any circumstances buy from this company!
- Approximate cost of services:
- $2,000.00