Pacific Moving Canada

The good: We EVENTUALLY received all our items and very little was damaged or broken. The movers themselves were quick and efficient.

The bad: It took more than DOUBLE the expected time to receive our stuff. We were told it would take 3 weeks (14 business days) to receive our things and in reality it took 7 weeks (35 business days) . The company told us that due to covid they had trouble coordinating our trip out West (which basically means they prioritized their profit over their customer service/ promise and would rather make their customer live without furniture/items for 7 weeks than arrange for their things to be delivered at the time it was promised)

The ugly: We were left in the dark about the mistake/"difficulty coordinating our trip" for the first 20 business days and we had to ask for an apology/ reconciliation. In the end we hardly received an apology and only got $50 off our amount for the "inconvenience." The customer service was absolutely awful and if you decide to go with this company expect to be left in the dark and to have their profits prioritized over your service.

I just wanted to say thank you for your help with our recent move back to Toronto. Our furniture arrived last week and it was so great to see it all again! The process all went very smoothly and we were really impressed by all the guys involved! If we decide we want to return to Vancouver we may just need your services again

This company is fantastic. The men were so friendly and quick. The whole process of registering and booking the move was super quick and easy too. If you’re looking for a long-distance mover, definitely pick Pacific Moving Canada. Highly recommend!

Considering that we decided to go with them after a google search and not a personal recommendation, we must say we were a little skeptical at first. But they proved us they are the best moving team for a our long distance move. They are fast, efficient, serious. All our stuff was perfectly packed and delivered to us with no delays. Highly recommend Pacific Moving Canada!

I didn't think moving out of province could be as easy as it was. I give these guys a very high rating.I've never had a good moving experience and these guys made our move cross country great. I could not be happier with the crew, the crew leaders (Mike and Ron), the service, the efficiency, the absolute professionalism and cleanliness (they wore masks when around us). Not to mention they worked with my high rise on figuring out the service elevator and all the logistics and time constraints involved. Honestly can't speak enough good things about Pacific Moving, from the estimate to the actual move, very well done and definitely worth the money.

Pacific was an excellent moving company. This is my 2nd move across the country. The difference with the other company is night and day. Everybody should insist on a company that has the pickup and delivery done by the same crew. Pacific is one of those companies. The salesperson, the dispatch and the driver are very professional. They consistently answered my calls or returned my calls within 24 hours. The driver packed things that I didn't know that they would pack. The driver kept me updated along the route. You cannot go wrong with Pacific.

From start to finish this was a great experience. It was a complex move from Toronto to Edmonton with a lot of heavy antiques that had to go to and from second and third floors. Both the Toronto and Edmonton crews were professional and positive. The office team starting with John was fantastic answering all of our questions. Everything arrived right on schedule with no damage. I will use Pacific Moving again and recommend them without reservation!

Nikolai and his crew arrived on time and completed the load well ahead of the time that I anticipated. My expensive pieces were wrapped professionally which relieved me of any concerns as to the condition I will find them in down the road when it comes to the next move to my new place next year. Everything went smoothly with no hiccups and I have already recommended Pacific Moving Canada and this crew to a couple of friends. Building management were well pleased. I will be looking to Nikolai and this crew for the next phase of my move. Thanks

I would like to commend you on the quality of your service and the quality of the moving professionals that took care of the actual long-distance move. The movers were very easy to get along with and went out of their way to help make the move as easy as possible. I would say that this is probably the best moving experience that we have had. Great work.

Pacific Moving Canada is a great company for moving especially on long distances. They made it easy for me to get the help I needed moving all of my furniture and appliances out of my residence and everything was safely moved so that I never had to worry about anything. I was able to find such a great moving service through them which helped expedite my moving process quickly and efficiently which was much appreciated in the current times we are in. The customer service was phenomenal in my personal experience moving with them. I would recommend them again to anyone in need of a moving service.