Ivano was awesome. I phoned him up and he came out the same day. Explained everything in detail. The installation he did himself and his measurements were completely accurate and we had difficult bow windows to deal with and he did a fantastic job. We highly recommend him and we love our new shutters.

Steve and Lorraine

Look no further than New Image Group for your shutters! It was a pleasure working with Ivano from beginning to end. He's incredibly professional and friendly. He promptly responded to our initial voicemail and provided great advice about our project needs. He installed our shutters with absolute precision and gave us an end result even more beautiful than we'd imagined.

We recommend New Image Group without hesitation!

Ahhh, I love my blinds and screens!! Great quality and great advice from Ivano on what we should get. He delivered everything on time and was really clean on installations. We went further and got a beautiful front door installed as well. Absolutely would recommend him especially since I'm picky. Will be having him back to do more work soon! Thanks Ivano!! :D

In short...Ivano at New Image Group is AMAZING! Don’t waste your time looking anywhere else. Just call him, you will NOT regret it. If you have the time to continue reading, a detailed review...after replacing our oversized sliding door in our kitchen, we were in need of a covering. I went to several bricks and mortar locations, including some big chains and some independents. There was little guidance or recommendation (i.e. here’s a book of a thousand choices and colours, let us know what you want...P.S. someone coming to measure and install costs hundreds more) , even some bad suggestions (i.e. vertical stacking blind as pointed out later by Ivano). I was left unimpressed and continued looking. I’ve always checked homestars in the past for work on my home, so I thought why not. Ivano had excellent reviews and many repeat customers. Being in sales myself, these are always good signs. I called Ivano, he answered right away. Briefly told him what I was looking for and he asked when HE could come to ME! He would bring samples, take measurements, make recommendations...how refreshing (I struggle with decisions and need guidance). With 2 small kids that can be a distraction and get in the way, things like this are never easy at home...uninterrupted time could only be after bedtime at 8:30pm. Ivano “no problem, I’ll be there on a weeknight of your choice after 8:30pm”. Wow. So far so good. Ivano showed up on time on the day we decided. Right away, you notice how friendly he is (matches exactly how he is on the phone). He brought samples, colours, took some measurements and he quickly made some recommendations based on colour, reliability (horizontal over vertical) and then proceeded to show me several pictures and videos of many different jobs and similar styles he had installed. Normally I like to keep shopping around, but with Ivano’s knowledge, personality and his overall approach, I made the decision on the spot (did I mention he installs everything himself? No subcontractors). I would look no further. Decision made! (And I don’t make decisions easily). We decided on a remote motorized blind for the large kitchen sliding door. When finalizing, he suggested we do the kitchen window in the same style for a match (not in a pushy way at all, just a helpful thought)...a few hundred more, but it was a brilliant suggestion. we finalized the order, he said it might be a couple weeks. The next week he called well in advance of the expected date saying everything was ready and asked if he could install the same or next day. Wow. everything was installed, we were happy. As great as Ivano, was...here us where he shined. We noticed the sliding door blind rubbing slightly on one side when lowered. I contacted Ivano late one night, he said he would come by the very next day to take a look! He came by, made an adjustment and everything was fine fir a short while. The issue persisted a few more times. I contacted Ivano a total of 3 times for the issue and every time he replied right away and came by the very next day. Ivano eventually came to the conclusion that the door frame was not totally straight which was causing the issue (issue with the house and definitely not an issue with anything Ivano did). Ivano’s response, “let me take the blind back to the manufacturer and have it trimmed on one side to eliminate this from ever happening again. Again, wow. Talk about going above and beyond for clients?! He brought back the blind, re-installed it, tested it several times and everything looked and worked perfectly. Having 2 small kids, I rarely get time to do much, so leaving reviews is not something I often do (it’s taken me a few months to find time to write this). But honestly, with how great Ivano is, I had to make the time as leaving a review was A) very well deserved by Ivano and B) hopefully helps future people like me that turn to homestars for guidance looking for window coverings. I would only call Ivano for any future needs and I would recommend him to anyone I know as the only option to consider. You can shop around, but honestly save your time and peace of mind and call Ivano and only Ivano...you won’t regret it.

Great story... 15 years ago I called New Image to install California Shutters in my home. Ivano is the one who came he was so nice and polite and very professional. Great work and quality they have lasted since with no issues. I have moved to a new house 15 years later only to call them again and have California Shutters installed again. Best part...Ivano walked through our door. What a friendly face and great manner wonderful personality all around good guy. I recommend this company to anyone that wants great quality great pricing and amazing service. I will only call Ivano for Family, Friends, Neighbors and anyone looking for the Best. Thank you Ivano it was such a pleasure to have you in our home....again.

We received several in-home quotes. New Image was the best price, they delivered the fastest, and the service was outstanding. We are new to Whitby and no idea who to use buy and install blinds in our new home, but I can say with certainty we made the best choice

This company was super amazing. Love Ivano. He is so friendly, professional, efficient and just an all out great guy. I couldn't believe how amazing these shutters look in my place. Ivano was so easy to work with and so knowledgeable. The shutters are simply beautiful and good quality. I would definitely recommend him to my family, friends and anyone who is looking for shutters.

Prompt! efficient! Professional! Ivano really took the time to make sure the job was done correctly. I couldn't ask for more. I have already recommended him to my community. Jules Bedeau

In a few words: great work, effective and efficient, good customer service, affordable, and professional. I would certainly recommend this company to my friends and family - a job well done!

From start to finish, Ivano made the whole process easy for me. He did not oversell and tried his best to meet my budget. He immediately responded to my questions honestly and was quite forcoming. Installation was fast and clean. My sunroom looks amazing!