City Carpets Ltd

Floor Retailers
Calgary AB T1Y 5X7
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98%(47 reviews)
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98%(47 reviews)
97%(13 reviews)
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City Carpets Ltd
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64%

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Reviews by rating (past 12 months)

Reviews for City Carpets Ltd

Average customer rating:
8.8 10 (6 reviews)

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Deeps
Deeps
1 review Calgary, AB
10/10

carpet installation in stairs.

I am reminded, but now to write the review (of the work done by city carpet more than a year ago.), when I was to re-engage them for the second time. During their first visit, the carpet was to be installed on the steel stairs too and I am very happy to share that Jeet, the in-charge, insured that the work is done to perfection. For a year thereafter, I kept on complimenting through him, his technicians, who did that marvelous job ,in return when our friends kept on praising the fresh look of the stairs and hallway.
This was all about my early experience.

But now when I was to get the carpet and hard floor done at other unit, I have done my preliminary due diligence, as a habit and concluded that city carpet stays my best bet. This is not only of to their fair pricing and professionalism, but also because many others carpet installers don't tell you upfront that there is say, 3 weeks wait. ( When with many other carpet installers, you are at the verge of finalizing, you are stuck wondering why for a day's job work there is a month's queue. May be I am wrong, but probably that gives the competitors myopic pleasure that they are too much sought after.)
Taking my review at face value by you, is a safe idea because this is the age of reviews and it is easier for the city carpet or for that matter any one of us, to do their work to perfection, as they did mine then to handle the after effects of a below average review.
To sum up I would say Jeet of city carpets has the moat and edge as he advices as if the flooring is done in his own house, prices are better than other places and above all their technicians know their job and not the least, you need not to wait for more than 3 days, in this super jet age.
I may add, that I was telling to the lady of other big carpet installer. Why you guys don't have a mechanism to recruit more people to do the job. (I even mentioned that during my CA training days, my employer would do the audit at the mid of night,if gets such an opportunity.) She had no answer.
Hope to get back to you in a week with my second review of them as that is scheduled for 28th Nov.

Approximate cost of services:
$1,300.00
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Home Project
Home Project
0 reviews Calgary, AB
10/10

Carpet installation

Excellent service, reliable people, very friendly. Showed up on time, finished installation in 6-7 hours, after the installation removed their own garbage.
I am very satisfied with their service. I will strongly recommend City Carpet to my friends.

Approximate cost of services:
$2,200.00
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Tracy
Tracy
0 reviews Calgary, AB
9/10

carpet installation

I am very pleased with my whole home carpet replacement done by City Carpet. Naveen was a pleasure to work with and supportive through the process. I would recommend them to others looking to upgrade their flooring.

Approximate cost of services:
$4,300.00
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newdelhi12 in Calgary
newdelhi12 in Calgary
1 review Calgary, AB
10/10

True Professionals

Shopped around 5 different stores in Calgary for carpet , spent hours selecting , Got an opportunity to Meet , Naveen & Surjit , selection took only 5 minutes , they knew what exactly I am looking for, booked installation for 7th Aug , crew was there 5 minutes early and started installation

Installation was very professional , nice & clean , I will highly recommend City Carpets in my Network

Jag

Approximate cost of services:
$2,500.00
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Amber from Calgary
Amber from Calgary
3 reviews Calgary, AB
4/10

Carpet

Carpet is beautiful and it was installed nicely, but my house is a mess.There was no care taken whatsoever to my walls, hardwood floor or baseboards. They badly scratched my brand new and very expensive exterior door handle, took a huge chunk out of one of my baseboards, badly scratched my newly refinished hardwood that I just finished paying $4500 to refinish, and then there are gouges and scratches all over almost all of my walls. They ended up doing about $500 worth of damage. When I mentioned it to them, I was told that it's normal. I have gotten carpets replaced in several other homes, and I have never had issues like this. I would never recommend this company to anyone.

Approximate cost of services:
$4,000.00
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Company Response

Hi,

We are sorry to hear that you had a terrible experience with your instal but are happy to hear the carpet you selected turned out beautifully. At City Carpets we try to be as careful as possible when doing installation work in our clients homes. Please allow us to give you a 10% discount towards any future work you and someone you know may need. We understand that is not what you may be looking for but please take it as an apology on behave of the team at City Carpets.

Kindly,

Management

Jim in Airdrie in Airdrie
Jim in Airdrie in Airdrie
1 review Airdrie, AB

First Review

10/10

Hardwood, carpet and tile for a new home

Fantastic selection, however most of it is not on display in their showroom. I did find what brands etc they could carry and I had to view th esamples elsewhere. Fantastic pricing and was installed beautifully by competent trades people. Service call was done quickly and efficiently.

Approximate cost of services:
$30,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about City Carpets Ltd

City Carpets is the leading commercial and residential flooring solution. Specializing in carpet, tile, hardwood, laminate and stone. We are your one stop flooring and tile retailer with the Calgary's Largest In-Stock Inventory. www. citycarpetsltd. com
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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