B&W Garage Doors

Garage Doors & Hardware
440-10816 Macleod Trail SE Calgary AB T2J 5N8
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95%

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Reviews by rating (past 12 months)

Reviews for B&W Garage Doors

Average customer rating:
9.7 10 (103 reviews)

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Barry in Calgary
Barry in Calgary
0 reviews Calgary, AB
10/10

Garage Door Opener repair

Excellent service! Herman was very prompt and efficient! I would highly recommend B & W to anyone with a garage door problem. If you have any garage door issues, give them a call!

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Private User
Private User
Private User reviews Calgary, AB
10/10

Garage cable door repair

I called 911 garage door repair. B&W showed up. Hernan told me $260 plus tax. He knew what he is doing. Very precise and professional.
I will recommend B&W anytime my friend ask me about garage repair.

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Private User
Private User
Private User reviews Calgary, AB
0/10

When l talked to one of the customers service representatives hi promise to call me and he is going to try to do the best h e could do to make sure to make me happy but he didn't

This is not the way you treat people because you want to make money. Yes make money is good but where is the humanity .in this situation that right now we are in we are supposed to understand each other and help each other as much as we can. Not promising something and doing something something completely different

1 of 1 people found this review helpful.
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Company Response

Thank you Sir for your input. It is very disturbing that you choose to approach without your full name as we can not reply to the specific case. With that being said, we have sent out a technician to your house, free of charge, to close your door while you are waiting for the the new one to arrive. It is out of our control that your door had multiple issues. Our time frame and execution has always been impeccable, but unfortunately, review like yours is not doing justice to the way we truly conduct business. Wishing you a good day.

Andrea in Red Deer
Andrea in Red Deer
1 review Calgary, AB
10/10

Great experience

Spring on our garage door broke . We have received service on the same morning I called. Hernan the technician was fast and very professional. Highly recommend this company. Great experience. Definitely will use their service again .

Andrea J.

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Company Response

Thank you so much for the review
We very happy you like Hernan work he one of my best guy
Thanks again

Al Humm in Calgary
Al Humm in Calgary
0 reviews Calgary, AB
10/10

Airdrie repair on a cold day

Hernan came late at night on one of the coldest days of the year and did a bang up job in less than an hour. Fast and efficient. Thank you so much.

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Company Response

Thank you so much for the review Hernan is one of my best guy we doing the best we can in this weather
Thanks again

Mike S in Calgary
Mike S in Calgary
4 reviews Calgary, AB
10/10

Great Job, fast response

Came home on the Sunday of a long weekend to find a broken Spring on our Garage Door.
To add to the problems, it snowed and was cold.
Thought we would have to wait until Tuesday but called and he was out by 4:00.
The door was repaired and working by 5:00.
Great job 2 new springs, 2 new cables(optional my choice)
Thanks again, highly recommended.

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Company Response

Thank you we very happy you like the service
We do the best we can to do good work
Thanks again

Adam
Adam
1 review Toronto, ON
10/10

Broke Spring

I called on a long weekend to replace a broken garage door spring. Uzi responded quickly, and came on a holiday Monday to make the repair. His cost was as quoted and he accepts credit cards.

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Company Response

Thank you so much for the review I'm happy you like my work thanks again

sikorski.rafal01
sikorski.rafal01
0 reviews Calgary, AB
10/10

B&W Garage Doors

Marvellous job! No cost for labor and consultation during warranty.
I really recommend this company
Amazing team.

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Company Response

Thank you so Mach for your review glad I can help

petro
petro
5 reviews Calgary, AB
10/10

Changed frequency on garage door opener remote and replace remote

Our garage was broken into and a remote garage door opener from one of our cars was taken. We called Uzi at 9 a.m. and explained our situation. He made the time to come and see us and by noon he changed the frequency on our garage door opener and got us a new remote to replace the one that was taken. Great service during a difficult time.

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Company Response

Thanks again for the review I'm glad you like my service

Jeanette R from Calgary
Jeanette R from Calgary
2 reviews Calgary, AB
1/10

Springs

Really expensive for a 20 minute job. About 150.00 more than others. Quick service but your paying for it.
Word of mouth I won’t be recommending just because of price.

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Company Response

We're really sorry that you feel this way, we always strive to provide great service at reasonable price.
We believe that it was a misunderstanding when talking about the price (tech quoted for two springs approximately $300).
The usual practice is to change BOTH springs at the same time (when one breaks the other one will go shortly) We have installed a high quality springs from US and did the maintenance on other parts at the same time. We are not sure that other companies that you have contacted quoted per one spring, not both. Also, most other companies will schedule garage repairs 4-5 days from the call NOT the same day service (that includes service itself and travel time).

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about B&W Garage Doors

At B&W Garage Doors Specialists in Calgary, we’ve been installing, servicing and repairing garage door openers for more than 20 years. No one in the area is more experienced or knowledgeable when it comes to working with garage door openers. We’re a family owned and operated business founded on the ...
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