Called to fix a/c. Came, said it was out of coolant and charged $450 to fix it. One month later it broke again. Called, claimed it was the coil that dog’s were peeing on it. Told him not possible, have female dogs, they squat and can’t aim up! So he said he would check on part. Called on Monday and claimed it would be $5000 to fix. Asked if it was covered by warranty, said no. Called Lennox, it was covered by warranty. Then they tried to screw me out of the warranty on the dog issue. Lennox sent inspector, explained we have female dogs and they don’t pee up! Inspector agreed that it had nothing to do with dogs, and it was covered by warranty. Don’t trust them, they tried to con me out of $5,000 for a warranty repair. Shame on them…..
- Approximate cost of services:
- $5,000.00