The Great Plumbing Co

Plumbing
Toronto ON M3A 1Z5
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The Great Plumbing Co
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Reviews for The Great Plumbing Co

Average customer rating:
9.9 10 (487 reviews)

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Lesley in Toronto
Lesley in Toronto
1 review Toronto, ON
10/10

Service/expertise

Jeff arrived on time and quickly diagnosed the problem. The issue was fixed in a timely manner. He also noticed another issue which could lead to more serious issues when trying to turn off my main water valve. He will be back again once I call the city to arrange the water to be shut off! He was professional, courteous and explained everything that he needed to do. I would highly recommend him to anyone in need of a plumber.

Approximate cost of services:
$302.84
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Company Response

Thanks Lesley for your review. Reviews are a customers best way to share their experience with the world. What better way is there for a new customer to anylise when searching for a fully licenced, insured and capable plumbing company. Glad to here your experience was of a positive nature. This is what we dedicate ourselves to with our clients. Professional, skilled, valued, and most of all a respectful approach.
Otherwise known as GREAT! all around service!
Thanks again
Jeff

Jennifer  from Toronto
Jennifer from Toronto
3 reviews Toronto, ON
10/10

professional competent service

Jeff arrived on time and diagnosed the problems quickly. He was friendly and efficient and completed the work in the estimated time. I would not hesitate to recommend him to others - clearly knows what he's doing and charges a fair price.

Approximate cost of services:
$700.00
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Company Response

Thank you very much Jennifer for your time in posting a review. The Great Plumbing Co always strives for customer satisfaction and appreciates the positive feedback.

TGCat63 in North York
TGCat63 in North York
4 reviews Toronto, ON
10/10

Basement Bathroom Emergency

We were expecting terrible news, but then Jeff from The Great Plumbing Co. came in, quickly diagnosed the problem and went to work. It was a game changer. We were experiencing significant leakage in our basement, but like a surgeon, Jeff checked drains, ascertained when all appliances were last used, and even estimated (to the day) how old each of the fixtures were.

Given the experiences we had previously had with plumbers, we gulped and prepared ourselves for awful news. Within a few short minutes, he determined that this was nothing more than a loose toilet with a leaky tank. He had a replacement in his truck ready to go. I realized we needed another toilet replaced too, and he quickly made a few calls and picked the second one up shortly thereafter.

Had I gone to Home Depot to purchase these units, and then call a handyman to install, it would have cost me significantly more. He did both jobs at the snap of a finger at a cost that made us smile.

Additionally, Jeff is probably the best in his trade at using technology. Courteous people receiving the call, and a mobile app giving particulars on job details and location. Looking for one of the best professionals in the trade? Look no further than The Great Plumbing Co.

Approximate cost of services:
$1,300.00
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Company Response

Thanks for the review, it's always rewarding to receive such hi praise. Glad we were of assistance and performed the task at hand above and beyond your expectations. Call on us anytime, we are always here to help in any way we can.

chen north york
chen north york
1 review Brampton, ON
10/10

basement plumbing

my house is an old townhouse, my drain pipe was not working well for many years.. Last week, it finally blocked, and my basement flooded. i called this company and Jeff came on time, he found the problem, gave me a quote, fair price, and problem solved in 2 days.
now my drain pipe works perfectly well.

in conclusion, really nice work, the service is great, Jeff is a very nice guy, and the price is fair.

Approximate cost of services:
$3,000.00
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Company Response

Mr Chen; Thank you for the review and thank you for your business. Your trust in our abilities to excavate a portion of your basement in order to rectify the design and installation of drains is appreciated. It was our pleasure to be of service. Quality workmanship, Integrity, c/w Professional service and Respect for the customer is of the utmost importance.

robertleedentist in Scarborough
robertleedentist in Scarborough
1 review Toronto, ON
10/10

Tiolets bidets

Jeff was courteous and on time .
I needed a couple of toto bidets
installed on my existing one piece
toilets. Previously a handyman and his
helper tried the installation and were
unsuccessful . The handyman helper said
this is a 2 man job and the toilet was too heavy.
They said they could not get the fitting to work
because it was leaking and left the washer inside
one of the toilets. And even left one toilet
unbolted. They left me with the fitting and an incomplete
job and no explanations or what I could do.
Jeff arrived., problem solved the case and completed
the job all by himself. He connected everything and tested
everything to make sure it worked properly,
Apparently the handyman overtigthened a nut that caused
the plastic thread to unravel and in doing so ruined the seal
so it leaked! Jeff had to replace a part of the toilet apparatus
to get it to work properly. Jeff was able to finish the job quickly
Anyway works great now
Remember to get the right person to do the job.
A two man job can be done by one smart and good
plumber!

Approximate cost of services:
$0.00
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Company Response

Thank you for your review. Great to know that our efforts met and or exceeded your expectations.
Customer service that results in customer satisfaction is very important to us.

Carine H.
Carine H.
5 reviews Toronto, ON
10/10

Broken shower

Jeff was referred to us after our shower completely malfunctioned. He had to come twice, the first to turn the shower off and the second to replace the parts. Both times he was on time, gave great advice and got the job done quickly. It is evident that he takes a lot of pride in his work. All around terrific experience.

Approximate cost of services:
$300.00
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Company Response

Thank you kindly for your great review. It was our pleasure to be of service. Its always nice to hear we are making our customers happy with our value and quality service approach.

Alan in Toronto
Alan in Toronto
1 review Toronto, ON
10/10

Repaired Shower Faucet

Jeff was great to deal with for this small job. He was professional, courteous and friendly. I would not hesitate to recommend or use his services again in the future.

Approximate cost of services:
$280.00
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Company Response

Thank you for your review. Very much appreciated, it was a pleasure being of service and we would be happy to be of service again should the need arise.

SM
SM
1 review Toronto, ON
10/10

slow running & backed up sinks in various properties

arrived as scheduled, assessed problems, provided excellent communication of issues and options, completed work. Easy, friendly, great service!

Approximate cost of services:
$400.00
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Company Response

Thank you very much for your review. Happy to be of service and address your plumbing issues. Quality, Value, and last but my no means least, respect for you the customers happiness for a job well done. These are important to us as a service provider. Thank you again and we hope we can be of service again one day.

cwachtel
cwachtel
1 review Toronto, ON
10/10

INSTALLED NEW KITCHEN FAUCET AND REPLACE PIPES UNDER THE SINK

VERY EFFICIENT, QUICK, COURTEOUS. LEFT NO MESS BEHIND. AND FRIENDLY TO BOOT. WOULD CALL AGAIN WHEN NECESSARY (HOPEFULLY NOT TOO SOON)

Approximate cost of services:
$1,000.00
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Company Response

Thanks for the review. Happy to hear you were satisfied with our service. Day in day out we do our utmost to provide premium service. Proud to have you as a client !

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Great Plumbing Co

About The Great Plumbing Co.
Why waste time looking around for a plumber while your plumbing problem gets worse? The Great Plumbing Co. provides the fast, friendly expertise you need when there’s no time to wait.
***
The Great Plumbing Co. is a 100% locally owned and operated Canadian based plumbing company. For nearly three decades, we have been proudly serving residents in Toronto, ON and the greater Toronto area, solving their residential and commercial plumbing problems.
***
As a full-service plumbing company focused on providing high quality plumbing solutions and unbeatable customer care, there is no job too small or too large for us to handle. Whether it’s a small repair, full installation or remodeling project, we will always take the time to listen to your concerns, and work with you to decide on a cost-effective solution.
***
Trusted Plumbing Experts Since 1989
When we opened our doors in 1989, Founder and Master Plumber, Jeff Wright set out with the goal of helping homeowners in the greater Toronto area with their residential plumbing needs. Providing value for the customer with a respectful, professional, and quality service approach has always been his top priority from the start.
***
Several years after we started The Great Plumbing Co., industry was booming in the GTA and we saw an even greater need outside the residential plumbing space. Thus, we shifted our attention to provide general contracting for local business owners. Fast forward to 1999 when we took the opportunity to become involved with the city’s development, providing CCTV inspection and cleaning of large diameter sewers.
***
While we gained valuable experience from working in the commercial and industrial space, today we are happy to be back to our roots focused on helping homeowners with their residential plumbing needs. We’ve been able to help thousands of homeowners ease the inconvenience that plumbing issues can cause and keep their appliances and fixtures running flawlessly.
***
What Can You Expect from Us?
When you call The Great Plumbing Co., you’ll speak with a friendly, knowledgeable advisor. Upon your request, we will be happy to send a licensed and insured plumber who will be able to answer your questions and provide you with a written quote for the work required.
***
Enjoy the benefits of working with a reliable, professional plumbing company that prioritizes your needs:
***
VIP Treatment on Every Call
On-time Arrival and Fast Turnarounds
Friendly, Local Experts
Licensed and Insured
Cutting-Edge Technology
24/7 Emergency Service
100% Satisfaction Guaranteed
No Mess
***
Service Areas
Toronto • North York • Richmond Hill • Markham • Leaside • East York, Ajax, Brampton, Etobicoke, Vaughan, Oakville, Pickering, Scarborough, Thornhill, Richmond Hill

CATEGORIES
Plumbing
PRODUCTS
Problem with your Plumbing? Drain blockage, drain backup? Do you require a new plumbing fixture installation?
SERVICES
Full service plumbing, to include emergency plumbers Repiping Services Clogged Toilet Repair Bathroom Plumbing Sewer Line Repair Drain Repair & Installation Water Filtration Systems More plumbing services
BRANDS
Moen, American Standard, Delta, Waltec, Emco. Toto, Master Plumber.
STYLES
Precise pricing on the spot provided in writing prior to any work performed.
SPECIALITIES
Bathroom and Kitchen - Plumbing and Fixtures, Plumbing Repair, Drainage Contractors, Drain Servics.
WEBSITE
http://www.thegreatplumbingco.com/
YEAR ESTABLISHED
1989
PAYMENT METHOD
Cash, Interac, Visa, MasterCard.
LICENSES
Master Plumber, Plumbing Contracting, and Journeyman licensing
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Minimum
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year
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