The Great Plumbing Co

Plumbing
Toronto ON M3A 1Z5
Write a Review
Write a Review

HomeStars
Plumbing
The Great Plumbing Co
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of the Best '22 
Best of Award '22 winner 4 timesBest of the Best '22 Best of Award '22winner 4 times

Reviews for The Great Plumbing Co

Average customer rating:
9.9 10 (387 reviews)

Sort by

Bill in North York
Bill in North York
1 review Toronto, ON
10/10

Plumbing

I was extremely pleased with Jeff's professionalism and competence. Because I live in an older house, there were several "surprises" that popped up and he handled them in a very calm, thoughtful, and persistent manner. He is very skilled, knowledgeable and friendly - someone you can trust.
I highly recommend Jeff to tackle any plumbing problem you may encounter.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Thank You Bill;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help!
The Team at The Great Plumbing Co

Sarah in Toronto
Sarah in Toronto
5 reviews Mississauga, ON
10/10

Knowledgeable, talented and honest plumber!

Jeff was an absolute pleasure to work with. He knew exactly how to solve our plumbing issues (a broken sink, a blocked pipe, and a broken shower) and did so in a cost-effective and timely manner. Our minds felt at ease during what could have been a very stressful time. Jeff also took the time to explain the issue at hand to ensure we knew exactly what was wrong. Jeff came reffered to us by a family member and we are now excited to pass on his information to the next friend who is in need of a plumber. A true gem! Thank you Jeff for your help and knowledge.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Thank You Sarah;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help!
The Team at The Great Plumbing Co

Private User
Private User
Private User reviews Toronto, ON
10/10

Blocked Sink, Water behind furnace, toilet gasping ...

Our kitchen sink stopped draining. Our dishwasher had been needing constant restarts the last several months, now the sink would fill with dirty water and we finally had to bail it out to empty it. Jeff trouble shot, power-snaked in behind the wall to pull up a wad of muck, and rebuilt the damaged lines under the sink. The dishwasher works like a charm now, the sink drains like a champion, the space under the sink is no longer a swamp. Thanks for all of that, Jeff.
The furnace had a layer of water on the floor. Jeff took a look and found a misplaced humidifier line. He reset it and solved the problem.
The basement toilet was constantly gasping. Jeff replaced the parts in the tank and it is now a quiet, trustworthy appliance.
All work was done smoothly, with explanations and no work was started before my informed approval including cost estimates.
Comforting, competent, professional. Thanks, team :)

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

It was our pleasure to be of service. Thank you for your business and the kind review. If we can be of service in the future please give us a call, we are here to help.

Hilary in Toronto
Hilary in Toronto
1 review Toronto, ON
10/10

Frozen pipes

On the coldest day, we were able to book Jeff to come see us. He was very professional, and quick to diagnose that the reason our hot water tap wasn’t working was due to a frozen pipe! He took his time to explain to us what needed to be done, and answered every single question we had. He explained what we would need to do if it didn’t thaw, and if it did thaw. We followed his directions and within a few hours had running water! He also offered valuable advice on another issue he noticed with a pipe. He didn’t push more service or money. He knew we could fix it ourselves, and therefore didn’t charge us more than the fee to assess.

Approximate cost of services:
$70.00
Was this review helpful?
Company Response

Thank you Hilary for your review. We appreciate your business and its good to know your experience was positive. We would be happy to be of service in the future. Thank you once more for your business.

greg.david16
greg.david16
4 reviews Toronto, ON
10/10

Shower faucet replacement

Jeff's company kept me updated via iMessage about his arrival time and was actually earlier than stated. He quickly accessed the situation (really old faucets) and suggested two options for replacement. He got the work done as promised and returned promptly when the job needed a tweak. Jeff is professional, courteous and has a great sense of humour. We would recommend him to anyone.

Approximate cost of services:
$850.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thanks Greg, great to hear you are happy with our service, it was our pleasure. We always want to go above and beyond expectations as this defines great service.
We very much appreciate your business and look forward to being of service in the future should the need arise.

Private User
Private User
Private User reviews Toronto, ON
10/10

Replace inside of toilet, add new shutoff

Jeff is excellent. It was a small job, replacing the inside parts of my toilet, as well as replacing the intake hose and shutoff valve.

He returned my calls promptly, was very friendly, arrived punctually, and did excellent work. I’ll call him first in the future.

Approximate cost of services:
$580.00
Was this review helpful?
Company Response

Thank you Doug for the review. We appreciate your business and its good to know your experience was positive. We would be happy to be of service in the future should you require our service again. Thank you once more for your business.

10/10

Plumbing

Jeff was kind enough to come over while on another job and helped me unplug a drain.There was no way I was going to wait to have the drain unplugged the next day!I tried to snake it myself but it was really restricted.After assessing the job and told me what the course of action was, and I agreed to the job quote, he immediately went to work. Watching him work reminded me of the skilled trades people I worked with for 35 years in the Power Generation Industry.I've seen my share of pipes and the repairs that went into them.Jeff has the skills and knowledge to do the job and do it right the first time.He has the years of experience that comes with being a Master Plumber. When the job was finished, he cleaned up and checked all for leaks and everything drained well. He's coming back to do a good section of rotting cast drain/vent pipe and look forward to seeing him again. He didn't disappoint me and he won't disappoint you. Tony

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Than you Tony for the very kind review, It was our pleasure to be of service. We take great pride in what we do and always make sure the customer is satisfied with our service. Reviews such as yours is a testament to this and provides not only satisfaction to you the customer, but to others also. Thank you again for your time in providing this review.

Private User
Private User
Private User reviews Toronto, ON
9/10

Plumbing repairs

This is the second visit Jeff made to our home to do some much needed plumbing repairs and upgrades. He was very professional -- arrived punctually, provided a written estimate and explained the details before doing any work, and completed the work to our full satisfaction. Highly recommend!

Approximate cost of services:
$800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you very much for your review. It's most satisfying to hear we are "doing our job" in terms of service, professionalism and the customer satisfaction which is the most important part of what we do. Thanks again.

irina.ab
irina.ab
4 reviews Toronto, ON
10/10

plumbing job- repair re leaking pipe for external tap water supply

It is second time we hire Jeff to do the job in our house. The quality of work is high, the prices are reasonable, and the attitude to work projects is commendable. Thank you Jeff! Irina

Approximate cost of services:
$220.00
Was this review helpful?
Company Response

It was our pleasure to be of service. Thank you for your review and your time in doing so. Always here to help.

Susan
Susan
2 reviews Toronto, ON
10/10

Top service for many issues...

Premiere Suites manages many suites across the GTA and Toronto and thanks to Jeff's exceptional work, we are able to service our guests' requests quickly and efficiently. He gets the job done in one visit and addresses all issues that arise. Jeff comes highly recommended.

Thank you Jeff!

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thanks so much for your review. We take great pride in serving our customers. The positive reviews sent by satisfied customers is a reward that says we must be doing something correct.
Thanks again for your kind comments.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Great Plumbing Co

About The Great Plumbing Co.
Why waste time looking around for a plumber while your plumbing problem gets worse? The Great Plumbing Co. provides the fast, friendly expertise you need when there’s no time to wait.
***
The Great Plumbing Co. is a 100% locally owned and operated Canadian based plumbing company. For nearly three decades, we have been proudly serving residents in Toronto, ON and the greater Toronto area, solving their residential and commercial plumbing problems.
***
As a full-service plumbing company focused on providing high quality plumbing solutions and unbeatable customer care, there is no job too small or too large for us to handle. Whether it’s a small repair, full installation or remodeling project, we will always take the time to listen to your concerns, and work with you to decide on a cost-effective solution.
***
Trusted Plumbing Experts Since 1989
When we opened our doors in 1989, Founder and Master Plumber, Jeff Wright set out with the goal of helping homeowners in the greater Toronto area with their residential plumbing needs. Providing value for the customer with a respectful, professional, and quality service approach has always been his top priority from the start.
***
Several years after we started The Great Plumbing Co., industry was booming in the GTA and we saw an even greater need outside the residential plumbing space. Thus, we shifted our attention to provide general contracting for local business owners. Fast forward to 1999 when we took the opportunity to become involved with the city’s development, providing CCTV inspection and cleaning of large diameter sewers.
***
While we gained valuable experience from working in the commercial and industrial space, today we are happy to be back to our roots focused on helping homeowners with their residential plumbing needs. We’ve been able to help thousands of homeowners ease the inconvenience that plumbing issues can cause and keep their appliances and fixtures running flawlessly.
***
What Can You Expect from Us?
When you call The Great Plumbing Co., you’ll speak with a friendly, knowledgeable advisor. Upon your request, we will be happy to send a licensed and insured plumber who will be able to answer your questions and provide you with a written quote for the work required.
***
Enjoy the benefits of working with a reliable, professional plumbing company that prioritizes your needs:
***
VIP Treatment on Every Call
On-time Arrival and Fast Turnarounds
Friendly, Local Experts
Licensed and Insured
Cutting-Edge Technology
24/7 Emergency Service
100% Satisfaction Guaranteed
No Mess
***
Service Areas
Toronto • North York • Richmond Hill • Markham • Leaside • East York, Ajax, Brampton, Etobicoke, Vaughan, Oakville, Pickering, Scarborough, Thornhill, Richmond Hill

CATEGORIES
Plumbing
PRODUCTS
Problem with your Plumbing? Drain blockage, drain backup? Do you require a new plumbing fixture installation?
SERVICES
Full service plumbing, to include emergency plumbers Repiping Services Clogged Toilet Repair Bathroom Plumbing Sewer Line Repair Drain Repair & Installation Water Filtration Systems More plumbing services
BRANDS
Moen, American Standard, Delta, Waltec, Emco. Toto, Master Plumber.
STYLES
Precise pricing on the spot provided in writing prior to any work performed.
SPECIALITIES
Bathroom and Kitchen - Plumbing and Fixtures, Plumbing Repair, Drainage Contractors, Drain Servics.
WEBSITE
http://www.thegreatplumbingco.com/
YEAR ESTABLISHED
1989
PAYMENT METHOD
Cash, Interac, Visa, MasterCard.
LICENSES
Master Plumber, Plumbing Contracting, and Journeyman licensing
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Minimum
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.