Dso Coatings Inc

After 4 years the driveway coating has completely disintegrated. Owner takes NO responsibility for the shoddy work and ignores all attempts to communicate with the company. Be VERY aware!
I'm not sure how there are so many 10 out of ten reviews when in a number of not great reviews indicate otherwise! WHO is writing these 10 out of ten reviews? After my experience I would doubt there is a satisfied customer out there!
It would be nice if the company returned emails, phone calls and correspondence. Isn't that what a company should do?

I saw DSO in our neighbourhood doing other driveways so I approached them for a quote to seal our concrete driveway. They were friendly, professional and reasonably priced so I agreed to have it done. I couldn't be happier with their work and our driveway looks great. Thanks so much guys!

Great attitude and fabulous customer service. Excellent work and very friendly and nice crew. No rush and perfect job done.
I strongly recommend DSO COATINGS INC. to everyone who wants to seal the concrete.

I am quite happy with them, as they were sent in on behalf of the concrete company we hired to pour us a garage pad. After less then 10 months, our garage pad had bad chipping/cracking/spalling on the surface of it, so the concrete company agreed to bring in DSO to repair the surface of the pad pro bono. While they were difficult to get a hold of, and had a few missed timelines, in the end they seem to have done a fine job fixing our garage pad and we are happy with the new surface.

They were contracted to seal a driveway.

The job was horrible and it looks worse then before they did the work.

I recommend you find a different contractor. They did offer a 10% discount for my troubles but it should have been no charge based on the poor quality of the job

It will likely cost me more money to fix it but I cut my losses and paid them.

I was quoted $210 to seal the aggregate concrete on my front walkway from the city sidewalk to the steps of my home and to do the walkway from my deck to my detached garage. The crew did a great job pressure washing and preparing the walkway for sealing. However, the crew doing the sealing seemed untrained. They managed to get overspray on my front step railings. When questioned about this, I was told that they don’t prep or mask off areas that aren’t to be sprayed and that they’re just careful, not to spray unwanted areas. This seems like a poor practice. As well, the edges of my grass on either side of the walkway was burned by the sealer and a spot in the backyard was missed. They sent someone out promptly to attempt to clean the overspray off the railing. Unfortunately, he was unsuccessful in doing so. He suggested trying paint thinner but couldn’t guarantee that this wouldn’t ruin the finish on my railings. The pictures of the railing below are after attempting to clean them. However, I was told, it would eventually fade and disappear over time. The timeframe, approximately, one year! There was a spot that was missed in the backyard as there was a small rock on top of the walkway that nobody wanted to remove so they just sealed around it. Eventually, it was sealed when the crew came back to remedy deficiencies. They’ve offered me a 10% discount on services rendered but I have yet to receive a corrected invoice to reflect that. As well, my railings will no doubt cost more than the $21.00 they’ve offered to discount to replace if the sealer does not fade or flakeoff in a year.

Who We Are
Villas of Wentworth, a 38 unit condo complex

The Good
Their up-front sales package was the best of the companies from whom we requested quotes.

The Bad
Surprising lack of follow-through accompanied by inadequate communication and onsite supervision.

By not following previously agreed starting locations, one angry owner was woken at 7:30 AM on the wrong day.

We contracted DSO to apply crack filling and, when a Board representative questioned why it wasn't being done, the crew said that they knew nothing about this and needed authorization to proceed.

When DSO pressure-washed one driveway, a crew member blew some of the stone facing off the garage, broke one piece and, when questioned, said the stone facing “must of (sic) been really weak before” and they did not know how to fix it. The owner told them how to fix it but said he would do it himself if they would supply the adhesive, which they agreed to supply the following day. They didn’t, so the owner got the adhesive and fixed it himself.

To remedy our less than positive experience with them, they asked what they could do to turn things around. It was suggested they make a donation to a charity. The company owner said that was a great idea and he would cut two $500 cheques to the two recommended charities. That was four months ago and, despite numerous phone calls & texts from both the Condo Board and our Property Manager, DSO never wrote those cheques.

The Ugly
Our Condo Board will never re-contract with them.

they have done amazing work for me for a few years now. one phone call and it just all happens and they keep me in the loop throughout. I would not use any one else.

I wanted all of the concrete at my current house replaced.

This industry is hectic but DSO was tremendous.

Derek Orth was in constant contact. I am very pleased with the work that was done. It was timely and when there were delays they weren't that long.
I plan on using DSO for all other work.

Have been using them for years and recently hired them to do an epoxy finish in my garage. Highly recommend them.