We were referred to Valley View Appliances by a family member who recommended them highly. Our wall oven shut down during a self cleaning cycle and the oven door locked. After ready some information on the internet it appears this is a common issue on the type of oven we have. Upon calling Valley View and explaining the situation they checked on the availability of the parts that might be required and promptly called me back with an estimate and arranged for a service technician to make the service call.
Keith, the technician who came to our home was excellent. He explained what he was going to do not only to repair the oven but to ensure that there would be no damaged to the surrounding cabinetry. He was courteous knowledgable and followed the appropriate social distancing measures which included him wiping down all surfaces he had made contact with. We were very happy with our experience with Valley View, they were on time, on estimate and very pleasant to deal with. Should the need arise we will not hesitate to call upon their services again.

First appointment was very quick and technician was professional and expert. His diagnosis were right and parts delivered in one business day and next day he came to complete the work. He did not finish the work in rush and did all checks after finishing the job. I am very happy with quality of work and customer service.

Technician was on time and fixed the oven promptly. He took extra care to make sure he did not damage anything and was efficient in his work.

He replaced the parts and tested the ovens to ensure things were operating normally.

Excellent service and very happy with the repair.

Quick assessment and recommended we contact Whirlpool as we were just outside of warranty- which was amazing because they did! They got the part quickly and repaired our dishwasher without any major disruption to our lives. Would highly recommend!

Nice job, very efficient, on time , very knowledgeable, I would highly recommend them again

Fixed our leaky dishwasher first visit. Quick and Professional company who i would recommend to anyone.

Appointment was promptly scheduled and repair was efficiently completed, including getting the necessary parts. We also appreciate the health and safety precautions taken during the global pandemic. Thank you!

Steve is brilliant and so kind. I felt so lucky to have found this company to help me!!

This is a first class company. Their workmanship, customer service and courtesy are all outstanding. Steve is knowledgable and extremely skilled. He can diagnose and fix problems much quicker then any other repair person that we have encountered or heard about. We cannot recommend them highly enough!

Steve arrived when he said he would. Very friendly. He had the diagnosis complete within about 20 minutes. Motor was gone. He quoted me to replace the motor which he had in his truck. The cost to replace the motor in a 13 year old dryer was almost the same as buying a new dryer. Needless to say, I decided on a new dryer. I then asked Steve what he would have done if it were his dryer and he told me he would do exactly what I'm doing. I was impressed by that, as it ultimate cost him over $400 of business. He could have pushed to do the repair, but he was honest in telling me what he felt was the best decision. I really appreciate being able to do business with honest, honorable people.