Proline Electric

Electricians
St. Albert AB T8N 5V9
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Proline Electric
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99%

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Reviews for Proline Electric

Average customer rating:
10 10 (126 reviews)

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TracyB
TracyB
4 reviews St. Albert, AB
10/10

Rewired the house

We cannot say enough wonderful things about Eric, Adam and the rest of the crew at Proline.

We bought a 50 year old home only to discover aluminium wiring and multiple improperly done adjustments by previous owners.
From the quote through to the finished work the team explained what they were doing and kept us informed of surprises. The only changes in price between the quote and the final invoice were items we added - no surprises in the bill.

Over the course of the project they spent more than 6 full days in our home and they were delightful. They took great care to keep the work areas clean and safe as they moved through the whole house.

Jolee is always quick to respond and ensures the office side is every bit as professional, efficient, and pleasant as the front line work.

While we hope we don't need their services again in the future, we will absolutely call if we do.

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Company Response

Thank you so much Tracy for sharing your Proline Experience with us!! It was an absolute pleasure to work with you every step of the way! We understand electrical surprises can be overwhelming and stressful, our goal is to always make it a positive experience and assure you, your family and your home are safe. We thank you for trusting in Proline! Wishing you all the best! :)

Beverley in Toronto
Beverley in Toronto
1 review Toronto, ON
10/10

Lighting changes

I hired ProLine to install many new dimmable pot lights, remove all old lighting and install new fixtures throughout my condo. The installation of the vaulted ceiling potlights required going into the attic of my condo building and walking about a block, with equipment, in the dark to find the unmarked area above my suite and then work with very minimal lighting to install the potlights. Eric, Adam and Dillon did a great job. They were friendly, fast, efficient, thorough, and cleaned up after the job was complete. Couldn't have asked for more. Thanks everyone at ProLine

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Company Response

Thank you so much Beverly for sharing your Proline Experience. We take great pride in delivering the highest quality service from start to finish. We thank you for trusting in us, and look forward to working with you again.

Private User
Private User
Private User reviews St. Albert, AB
10/10

residential service

Proline was awesome to deal with! The electrician showed up on time and gave us a quote before he started the work. The work was done quietly and efficiently and when the job was complete you couldn't tell he had even been there as he cleaned up after himself.

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Company Response

Thank you for sharing your Proline Experience. We believe in offering upfront services providing you peace of mind. We thank you for trusting in us and look forward to working with you for all your future electrical needs.

Thank you again, for sharing!

Mary in Toronto
Mary in Toronto
0 reviews Toronto, ON
10/10

Electricl needs on a multi-trade project

We are in the midst of a major exterior reno on our house. Emergent electrical needs came up. As we have in the recent past, we called Proline. They were prompt, efficient, and competitive. They advise you a day in advance of the tradesman's call, and then come on time. The work is good. The tradesman communicates comprehensively. We were completely satisfied. Again.

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Company Response

Thank you so much for sharing your Proline Experience. We believe communication every step of the way is important in delivering a high quality electrical system. We thank you again for trusting in us.

indirapillai315
indirapillai315
1 review Edmonton, AB
10/10

Out side wires and Conduit

We thought there was damaged wires running through a Conduit.The technician found no damage,put it all back together and charged only for the service call and one hour for checking everything out.

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Company Response

Thank you so much for sharing your Proline Experience. We will always deliver an honest service. We thank you for your trust in us and look forward to working with you again.

Private User
Private User
Private User reviews Edmonton, AB
10/10

Electrical repair

We had a previous electrical company come into replace a outside plug. Not even a year later this plug caught fire totally melting the plug. If it were not for the external plug cover this fire would have spread to the outside wall. The sad part of this was when we called the electrical company (who originally installed the plug) a few weeks earlier and told them we were having problems with the plug they told us we only had a 6 month warranty.
Afterward we called Proline Electric to look at the damaged outlet, the electrician who came informed us that the plug was installed correctly and this caused it to short causing the fire. The electrician made sure to show me how the damaged occurred before repairing the plug and when he was done the repairs, he showed me step by step how everything was fixed to reassure me that this would not happen again.
I have all the damaged parts and will be going back to the previous electrical company to file my complaint to them. I am hoping that this company will be as professional as Proline Electrical when it comes to both customer service and dealing with issues.
The two positive things out if this was that Proline Electrical was able to fix the damages and that my house did not suffer severe fire damage !!!

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Company Response

Thank you so much for sharing your Proline Experience. We are so sorry to hear of your previous experience with another contractor, and equally thankful it wasn't worse. Thank you for trusting in us, and allowing us to make the appropriate repairs. We thank you again.

D. Moroz in St. Albert
D. Moroz in St. Albert
0 reviews St. Albert, AB
10/10

Power problem

Proline electrician arrived on time, quick diagnosis of the problem, quick repair, friendly and courteous. What else can you ask for? I wouldn't hesitate to call them again or recommend them.

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Company Response

Thank you so much for sharing your Proline Experience. We understand electrical can go down at the most inconvenient times and take pride in getting you back up and running as quickly as possible. Thank you again for sharing your experience.

varicksophia in Edmonton
varicksophia in Edmonton
2 reviews Edmonton, AB
10/10

Condo power problem fixed

Very satisfied! Suddenly lost power in our tenant's living room and master bedroom en-suite, we visited and tried to figure out the problem ourselves with no luck. Asked Proline Electric for help, they booked us in very soon accommodating our tenant's schedule. their electrician was punctual, friendly, and professional. Found and fixed the problem in no time. Charges were fair and reasonable. Tenant is happy, we are happy. Will definitely call them again next time we need electrical help. Appreciate the great service, thank you!

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Company Response

Thank you so much for sharing your Proline Experience. We understand electrical mishaps are inconvenient. Our goal is to get you back up and running as soon as possible. We thank you again for sharing and for trusting in us.

Miles in St. Albert
Miles in St. Albert
1 review St. Albert, AB
10/10

Replace electrical panel

I am so happy with ProLine. They arrived on time, and were extremely professional throughout the whole process. Dan even noted some other deficiencies in the house and took care of that as well.

I really can't be happier with ProLine, and they are my go-to company moving forward, as they have been this past year.

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Company Response

Thank you so much Miles for Sharing your Proline Experience. We truly appreciate your feedback and continued support. Your safety will always be our #1 priority. Again, we thank you for your trust in us and look forward to working with you with all your future electrical needs.

Ric D in St. Albert
Ric D in St. Albert
1 review St. Albert, AB
10/10

Electrical Fix

Electrical problem arose during renovation. Service outage affected the tenants business in the building and I needed the matter to be addressed quickly. Called five local electrical businesses and only one answered their phone. My call was met by a courteous person, who obtained all the details of what was required. An electrician was dispatched and was on-site in short order. The issue was resolved and the invoice I received was reasonable. I was not overcharged. Very pleased with the company from start to finish.

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Company Response

Thank you so much for sharing your Proline Experience. We understand electrical mishaps occur at the most inconvenient times. Our goal is to always get you back up and running as quickly as possible. We are proud to help serve other locals businesses and assure they are working smoothly. We thank you again for your business, support and feedback.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Proline Electric

Proline Electric Ltd. is a family owned and operated local business. Our electricians are all highly trained, licensed, background checked and drug tested for your safety and peace of mind. Our top priorities are customer service and safety. You can trust Proline Electric in your home or place of business. Need an electrician call Proline Electric Ltd.! We are your Electrician!

We work on everything electrical in your home, whether it’s a switch that doesn't work, or a breaker box that needs to be replaced; a light that you want hung, or new landscape lighting!
WE DO IT ALL!
100% SATISFACTION GUARANTEES
Why People Choose Proline Electric! Your Friendly Electrician!
We only hire the best Electricians;
Our Electricians are Drug Tested, Background Checked and Licensed.

Straight Forward Pricing
We will show you the exact price and get your approval before starting your electrical work. In addition, we stand by our quoted price. You'll never pay more.

Our Warehouse on Wheels
We stock our trucks with thousands of parts so we can almost always finish the job immediately.

Our Promise
100% Satisfaction Guarantee!
Our electricians are background checked and drug tested for your peace of mind. If our electricians do not wear shoe covers, or leave your home without cleaning up after themselves, you do not pay for the service.

CATEGORIES
Electricians
SERVICES
At Proline we provide many services for your convenience. Here are a few Electrical Services we offer: Panel Box Upgrades, Breakers, Fuses & Panels, Ceiling Fans, Electrical Circuits, Electrical Inspections, Electrical Surge, Lightning & Fire Protection, Outlets and Switches, Install all types of lighting, House rewires, Troubleshooting & Repair, Smoke Detectors, Power for Hot Tubs, Power for A/C Units, Home Safety Check, Landscape Lighting, New Wiring for Appliances, If what you are looking for is not on our list give us a call, we can take care of our electrical needs!
SPECIALITIES
Residential Service Upgrades, Aluminum Wiring, New Housing Contractor,Light Fixture Installation, Smart Home, LED lighting, All Residential Services.
WEBSITE
http://www.prolineelectric.ca
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
10
RETURN POLICY
100% Satisfaction Guarantee
PAYMENT METHOD
Cheque, MasterCard, Visa
LICENSES
Fully Licensed and Certified
MEMBERSHIPS
WCB, BBB (Better Business Bureau), Alberta Safety Association, Electrical Contractors Association
LIABILITY INSURANCE
Yes
DIPLOMAS
Masters
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is too small
PROJECT RATE
Up-Front Pricing
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 & 2 Year
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