Saw liberty at the Edmonton Expo where they portrayed themselves as locally based. Great rep efficient installation. However, after sometime I ws ditched to an American company (Monitronics now Brinks), whose CSRs seems not to know anything. I requested a doorbell camera in June of this year which is yet to be installed and they have started charging me the additional amount. After frustrating communications with Brinks I called liberty and I was told there’s nothing they can do. REALLY SAD
UPDATE: Liberty promptly reacted to this review and installed my doorbell video within a week, no additional charges. Obviously the company that took over my contract doesn’t care about their customers. I’ll be really happy if they return my contract to Liberty.