It was Saturday night and we had no hot water almost no water was coming from the tap. I went to the basement and shut down the heater because it was gas fired and I was afraid what might happen. I called Shortt Stop Plumbing and he said he would be at our house in the morning at 10am! That would be Sunday !! He actually came at 9:30 am and went right to work. He said that the pipe in the water heater was clogged and replaced the clocked tube and redid the pipes going to the water heater; the water heater is now neat and tidy and works perfectly. We needed help and Dave the plumber came, on a Sunday would you believe. This is service that goes beyond.