Canada Waterproofers

I contacted Canada Waterproofers after reviewing comments on HomeStars. Andrii responded to my email submission within a few minutes. After explaining the problem I had with water leaking into my basement, we arranged a time for him to come and assess the issue. He was professional and efficient with his assessment. However, what impressed me the most about Andrii was his integrity! Instead of telling me that I would need to have extensive work done to waterproof the external wall and replace weeping bed tile, he told me that the problem was a masonry and possibly a damaged external drain. He was transparent and didn't take advantage of the situation by saying I needed more work done than was necessary. He provided me with a name of a masonry and also gave me some advice on how to temporarily fix the external drain until I could get it fixed properly. He didn't charge me for his time. I greatly appreciated his help and honesty. I would highly recommend this company to others if they had similar problem.

Secondly, Andrii gave me the name and number of a plumber, Valentyn to help me with a separate water leak on my dining room ceiling. I had contacted previous plumbers who either did not return my voicemail messages or did not show up when an appointment had been made on 3 occasions! Valentyn restored my faith in plumbers! He was true to his word and arrived on time. He was thorough with his assessment and determined the leak was most likely due to caulking that was poorly done around a corner of the tub. He re-caulked the area and explained the process to me so that I could do it in the future if needed. Once he finished, he made sure all the debris was cleaned up. As I mentioned before, he restored my faith in plumbers! I would highly recommend his service to anyone.