De Ponte Construction

Kitchen Planning & Renovation
Toronto ON M5V 2J1
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for De Ponte Construction

Average customer rating:
10 10 (12 reviews)

Sort by

Vince
Vince
1 review Toronto, ON
10/10

Basement Bathroom and Kitchen

When we developed a problem with our basement bathroom that required a complete remodelling, we immediately thought of contacting De Ponte Construction and are very happy that we did. We’d already had the opportunity to view a couple of projects completed by the De Pontes, in our own neighbourhood, which had left a lasting impression on us.

At first we were nervous, considering the fact that two of us would be working full-time from home due to the COVID pandemic, but after meeting with Robert and Helen to review our budget and discuss their proposal, we realized just how much effort they put into managing and supervising their typical renovation projects and we were immediately put at ease. In the meantime they listened carefully to our ideas, clarified our needs, then suggested a few alternatives that had never occurred to us. In the end, we decided not only to redo our bathroom, but also to remodel the kitchen area and update the lighting in our family room.

Rob and Helen were professional, remained engaged and reliable throughout the project, and proved to be a terrific resource for contemporary and stylish ideas and recommendations. They even accompanied us, when needed, to provide assistance and advice selecting fixtures and appliances. It was obvious throughout the entire process that their goal was to fulfill our dream safely, provide quality results, and adhere to our budget, while also remaining on schedule. The end result far exceeded our own vision and expectations.

I cannot overstate how reassuring it was to know that, throughout the entire time, everyone took the pandemic seriously and adhered to all precautions. All trade workers proved to be reliable, skilled professionals who not only respected our home but also remained committed to safeguarding our health and safety, along with their own. Every day was concluded with Rob and Helen checking their progress, reviewing the next day’s plans with us, and making sure that the worksite was left clean and organized for a quick startup the following day by the next trade on site. It was clear throughout the entire process that everyone had mutually respectful working relationships with Rob and Helen, which in turn added to our confidence and peace of mind. It was another example that proved to us that Rob and Helen have extremely high standards, and enforce them for the benefit of their clients.

We *highly* recommend De Ponte Construction and wouldn’t hesitate to use them for future projects!

Was this review helpful?
Company Response

Wow! Thanks Vince for taking the time to write a review and for the kind words. It was an absolute pleasure working with you! Stay safe and enjoy that new Kitchen and Bathroom!!

Joanne in Toronto
Joanne in Toronto
1 review Toronto, ON
10/10

Second story addition

I was very nervous about taking on this project as a female solo homeowner until I met Rob and Helen. They put me at ease and made me comfortable every step of the way! They were highly professional and walked me through every step of the process, happily answering any questions I had. I now have two beautiful bedrooms and the spa bathroom of my dreams! Everything was done on time and within my budget... which is saying a lot whilst in the middle of a pandemic! I can’t say enough good things about the De Ponte’s ... I will definitely be hiring them again for any future project! Highly highly recommend them!!

Was this review helpful?
Company Response

Hi Joanne!! Helen and I hope you enjoy your new space. Thank you for placing your trust in us and we look forward to your next project! :)

Private User
Private User
Private User reviews Toronto, ON
10/10

Basement Renovation

We couldn't have done our basement renovation without Rob and Helen! They managed the schedule and all the trades seamlessly which made what would have otherwise have been a stressful time for us, quite pleasant. They are very knowledgeable in all aspects of a renovation, very organized, on budget, professional and a pleasure to work with.

Was this review helpful?
Company Response

Thank you Perry! It was a pleasure working with you and Michelle on this project. We look forward to working with you again in the future!

Private User
Private User
0 reviews Port Perry, ON
10/10

fire restoration

During a very stressfull time following a house fire,Rob and Helen not only renovated our home beyond our expectations ,but helped us mentally. They drove us to suppliers helping us to chose, countertop,(granite),kitchen cabinetry,lighting,plumbing, etc. The quality of workmanship that was performed on this project was away above Ontario code requirements.We are happy that we decided to have Rob,Helen,at De Ponte Costruction, bring the nightmare we were living to a very happy ending.

Was this review helpful?
Company Response

Thank you! Helen and I know this was an extremely stressful time for you and we were glad to have helped you past it! You and Ann are an amazing couple and we consider ourselves quite fortunate to have met you...although we wish it would have been under better circumstances! All the best and take care!

Lancaster Custom Cabinets & Closets Inc.
Lancaster Custom Cabinets & Closets Inc.
3 reviews Vaughan, ON
10/10

Amazing company!

As a preferred trade partner with De Ponte Construction, I am pleased to
write a review on their behalf. Helen and Rob are true professionals that go beyond the scope-of-work required for their clients and they expect the same from their trades. I have had the pleasure of working along side of them for many years and can confidently say that their level of professionalism, support and service sets the bar high in how a Contractor should run their business and take care of their customer. They understand that "Team work makes the dream work" and I am honored to be a part of their team!

Was this review helpful?
Company Response

Thank you so much Debbie for the review! Helen and I absolutely love what we do and it's because we get to work with amazing people like yourself. You deliver perfection and we always look forward to future projects together! Thank you again!

Michele
Michele
0 reviews Toronto, ON
10/10

Kitchen/powder room/basement bar

We just completed an extensive renovation including a kitchen extension, powder room and basement bar. The De Pontes were professional, responsive and respectful of our home. They were onsite daily with updates to timing and left the house as clean as possible. We were up and running in our dream kitchen by Christmas, as promised. Overall the project went well and we will use the De Pontes for future renovations.

Was this review helpful?
Company Response

Thank you Michele. It was a pleasure working with you and Steve on this renovation! We look forward to working with you again.

Daniela C.
Daniela C.
0 reviews Toronto, ON
10/10

Home renovation

Our home needed a major update to bring it from the 70's to current year, everything from new floors, baseboards, millwork, powder room overhaul, new ceiling, pot lights, stairs, painting and more. The De Pontes delivered what they promised, in the time they promised and kept us on budget. We were given daily and weekly updates on all work done and what to expect from all their trades people, who were all very professional and reliable. The De Pontes' attention to detail is second to none. They helped us make design and decor decisions, and accommodated the last minute changes we made. They went above and beyond by helping us deal with other little hiccups that popped up that were not part of the renovation or their responsibility. We were very happy with the professionalism with which everything was handled are thrilled with the end result. We would recommend the De Pontes wholeheartedly!

Was this review helpful?
Company Response

Thank you very much! It was an absolute pleasure working with you and Frank. It's clients like you that are the reason Rob and I enjoy doing what we do. Thanks again!

Arun S.
Arun S.
1 review Toronto, ON
10/10

Basement renovation +

The De Pontes were referred to us by our realtor. After meeting with 3 different contractors, we were sold on Rob & Helen. They did a few projects for us. They added a beautiful new kitchen in the basement, added laundry in the basement, gutted our main floor laundry room and converted it into a powder / laundry room separated by a fantastic barn door. They also insulated and finished a store room cellar out back giving us much needed added storage. They are fantastic with communication, have great taste in finishes, they have great trades they work with and have to be the cleanest general contractors out there. Every day, our renovation zones were cleaned and vacuumed meticulously by them even when I would tell them not to bother. These are good, trust worthy people and we've recommended them to others and have hired them again to construct a laneway house for us! You will not regret hiring Rob & Helen!

Was this review helpful?
Company Response

Thank you for the kind words. Helen and I appreciate you calling us when a need arises. It's wonderful people like you who make our everyday work-life so amazing! Thanks again and we can't wait to get cracking on that laneway house!!

Georgia
Georgia
1 review Newmarket, ON
10/10

Main Floor Reno

Our home was looking tired and in dire need of a complete upgrade. Some of the items we wanted included an open concept kitchen, new bathroom, relocating some walls, flooring etc. It was a very large project, but Robert and Helen took it from the permit stage right through to finishing with ease. No matter what question we had, an answer was always provided making us feel confident through the entire process. All of their trades were top notch and they made sure the work area was clean and in order. Professional, courteous and well organized is the perfect way to describe Robert and Helen. Thanks guys for making our dream a reality!

Was this review helpful?
Company Response

Thank you! It was an absolute pleasure working with you and we hope you make many lasting memories in your new space!

Steve
Steve
2 reviews Toronto, ON
10/10

Kitchen Renovation

Rob and Helen were an amazing team and exactly the type of general contractors we were looking for. They are honest, trustworthy and professional. Even all the various trades people that they used were excellent. It was very important for them to understand our vision for the kitchen and what we were looking for in the renovation. They helped along in the planning and layout, giving us tips and insights along the way. Throughout the whole process from planning to completion we always felt that Rob and Helen had everything under control. They provided us with timelines for various stages of the renovation and, aside from some unforeseen circumstances that they could not have really planned for, everything went smoothly and according to plan.

The worksite was always kept as clean as possible and every day after they or trades people had worked on the reno, they made sure to clean and organize the area. That was highly appreciated.

One thing that I particularly appreciated about Rob and Helen was that we genuinely felt that they wanted us to be happy with the finished product. Any time that we wanted something changed, altered or added, they were happy to accommodate. We are thrilled with the finished product and any time that we want to have something else done again to our house, they will be the first number we call.

Was this review helpful?
Company Response

Thanks for taking the time to write a review. It was great working with you and Janna! Helen and I hope you and the family make many wonderful memories in your new space! Looking forward to our next project together!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about De Ponte Construction

De Ponte Construction is a family business started back in 2008 by Robert and Helen De Ponte. As a husband and wife team, Robert and Helen help clients transform their spaces from the planning/architect stage right through to finishing.

Several years and homes later, The De Pontes continue to help clients remodel their spaces. From a bathroom or kitchen to a basement or complete home remodel/addition, Robert and Helen are there every step of the way.

Their attention to detail and superior finishes will transform any space in your home from ordinary to extraordinary.

CATEGORIES
Kitchen Planning & Renovation, Basement Renovation, Home Additions, and General Contractors
WEBSITE
https://www.thedepontes.com/
YEAR ESTABLISHED
2008
PAYMENT METHOD
Cheques, E-Transfers
LICENSES
Ontario Master Business Licence
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Kindly Request Further Information
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.