Payneless Electric

Payneless installed generator and didn't caulk conduit hole into house resulting in frozen washer drain. Water dumped into my laundry room and mechanical room below, shorting out my security system. So lucky it missed my electrical panel. They refuse to accept responsibility for this installation error, blaming the frozen pipe on everything but themselves. Hadn't had trouble until the generator install. Damages are 800. Very stressful for this senior citizen.