First met Ray from Total Security Co. when I bought my first house. Ray installed our alarm. It was such a painless experience and he was there to guide us for the best products for our needs. We bought the alarm outright with no long term contracts, just monitoring.
When we sold and bought a new house, there was no hesitation in calling Ray again to upgrade the old alarm at the house and we had him install security cameras as well. Once again, painless and Ray is always a phone call or text away if we have a question.
The thing that sets Total Security Co. (Ray) apart from other companies is the customer service after the install. He stands by his products and will go above and beyond to make sure they are always operating to our satisfaction.
Ray makes you feel like family, it's that kind of care he puts into his work and it shows in the long run.