Vitale, a representative from Prestige Paving LTD arrived at my home on September 23, 2020. While there he examined and measured my driveway. As the neighbouring driveway was to paved as well, it was also measured. Measuring included width, length and depth dimensions of both driveways. Vitale was informed that my neighbour and I wanted a slope between the two driveways. As well, I told Vitale that I did not want water from rainfall or any other source to trickle into the backyard, as a result of the driveway was sloped. Vitale was also told that the height of my driveway measured approximately two inches lower the floor of my neighbour’s garage floor.
After measuring the relevant areas, and understanding my neighbour’s and I need, we entered into an agreement, to pave our driveway.
Vitale and his crew excavated both driveways on September 29, 2020.
Following the excavation, I attempted to contact Vitale twice by phone to let him know that I required two or three days advance notice of when the work was scheduled to be done, as I wanted to be home when the work was being done. Vitale did not answer the phone and there was no room on voicemail to leave a message.
On November 5, 2020, Vitale sent a text message to my phone advising that he and his crew would commence work on November 6, 2020. I required more lead time as I needed to be away from work. As such, I was not able to be on the premises on November 6, 2020, to oversee the work that was being done.
The job was completed on November 6, 2020, but not to the specifications that had been discussed and agreed upon, on September 23, 2020. The slope is problematic. It is uneven and and the slope created by Vitale and his crew is three feet from my house wall. Moreover, a pathway was created that allows the water to run into my backyard. I was very clear that I did not want water running into the backyard on the first meeting. Additionally, because the slope is incorrect, water tends to sit and form three distinct areas of puddles. Obviously, the puddles will freeze in the winter and create an opportunity for my client, members of his family and visitors to slip and fall.
I provided a $100 dollar upfront fee deposit for the work and will pay in full payment once work is completed with client’s 100% satisfaction. I has been in contact with Vitale that the job was unsatisfactory and insists that the work is fine. I relayed that i was not happy with the work as it was not what was agreed upon, Vitale threatened me, claiming that he would have his crew come in and excavate the driveway, but not remove the materials. He also threatened to involve the police.
We experienced a rainfall on November 4, 2020. I took a video and pictures of the puddles that resulted from the rainfall and sent them to Vitale. To date, there has not been any response.
On December 2, 2020, Vitale and his crew excavated the new paving and left a messed purposely so I can not drive my car in or out and park.
Conclusion here is to aware other clients about this company, no proper communication to clients, and better to look elsewhere.
Pictures are also posted below to see.
- Approximate cost of services:
- $4,050.00