Let's face it. No one wants to spend money on repairing appliances. Yes, you can complain they don't last as long as long as the ones built decades ago. But that does very little to getting your clothes clean when your washer leaks. And when you call for repair service, the technicians don't consider that your time is also valueable, and give you 4-8 hour slots or arrive late.
Due to the preious reviews posted on Homestars, I contacted Top Tech Appliance Service. Mors came out to diagnose the leaky washer problem within the hour timeframe he initially informed me. Mors followed through with subsequent phone calls and visits when he told me he would call and visit. Rates were reasonable. Came professionally dressed, and answered questions in a way I did not feel silly. Highly recommended.