I am on the fence about this service. It was quite expensive considering the three team members that arrived to clear the weeds were inexperienced and pulled a few plants that were not weeds and left the weeds, and did not complete the job, nor planned to return without me calling the company to schedule another visit. As I had also arranged for mulching, it would have made sense to complete the weeding first. I was under the impression when I arranged the service that a complete job would be done. You are required to provide a credit card number up front, without the company providing an estimate of the total cost of the job, so although an hourly rate is quoted, you will have no idea how much you will end up paying. The three who did the job were friendly and hard working, and the beds they did clear look good and I was compensated for the plants they pulled by a small reduction on my total bill.
- Approximate cost of services:
- $1,200.00
- Company Response
Thank you for taking the time to share your feedback with us. We deeply apologize for any inconveniences you have experienced with our service and we appreciate your honesty as it helps us improve. Please know that we take your feedback seriously and we're taking steps to prevent this from happening in the future.
Again, we're sorry for any inconvenience and we thank you for giving us the opportunity to rectify this situation. Your feedback helps us improve and we are committed to providing a better experience for you and our other customers.