Highlights of our experience with Golden Valley Decks:
- Very honest and handles his business with integrity
- Management of budget
- Quality of workmanship
- Adherence to timelines
We wanted to expand our existing deck into a much more complicated, multi-level design. After experiencing deck issues in the past with previous contractors, we wanted to go with a trusted contractor, so we went to Home Depot and were put onto Ryan at Golden Valley Decks.
We gave our design idea to Ryan and he provided us with his recommendation on how to achieve what we wanted. He sat down with us, broke costs down for us (which when we did our own math, was exactly in line with our expectations - nothing hidden).
We were using Trex, and went back and forth a few times with Ryan until we arrived at a look that we were happy with. He never pressured us into doing more than we wanted. He provided a timeline and stuck to it. We asked for some changes along the way, and Ryan accommodated those changes, even though it meant some re-work for his team. The finished product was everything we thought it would be and we were extremely happy with it. There were a couple of items that we wanted to be tweaked just a little. True to his word, Ryan also came back and made those changes for us. This made us feel that we were a valued customer to him, and that if anything were to happen that Ryan would uphold his end of the guarantee that he provided.
I have NO issue recommending Ryan, and a co-worker has already had Golden Valley build a deck for him after my referral. We have received many compliments on the quality of work and how great the deck looks. We were very, very happy with our experience, and if we have to build another deck, I would not hesitate to call Golden Valley decks again.
- Approximate cost of services:
- Company Response
Thanks! Shelly. It's been our pleasure to work with you!