Luxury Window Coverings

Windows & Doors Installation & Service
Whitby ON L1R 2X3
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Cora Garces from Vaughan
Cora Garces from Vaughan
1 review Vaughan, ON
10/10

Window Blinds

Service is great. Michael and Adriano are very pleasant to deal with. However, the company billed me twice and it took a while for them to reverse the charges. If not for Adriano, i would really be upset.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for the review, Cora. Like I explained previously, due to you deciding to change your method of payment to cheque after you already authorized a Visa transaction, a refund was issued immediately. Unfortunately, our company has no control over the time it takes for your card issuer to release the funds back to you. It is important to clarify that this was not in fact a case of a double billing, rather the change of payment method that caused the inconvenience. We appreciate your business and hope you are enjoying your blinds.