We noticed water leaking from the bottom of our fan unit in the basement. After contacting Climax in the early evening, they had scheduled to have a technician contact us. In less than 15 minutes, Moe got in touch and set up a time to come by the house the following day to have a look. Once Moe was on-site, he took very little time in identifying the issue (we needed a new fan coil and AC unit). He then advised us of the approximate cost of the work (parts & labour) and sourced out the necessary parts for the repair. Moe was in touch all the way through the job, keeping us in the loop in regards to scheduling the time for the work and any hiccups along the way. In the end, the unit was replaced and Moe gave us his contact information in case we had any follow up questions or concerns. Very professional work and we will be calling on Climax in the future for any other HVAC work we need done.
- Company Response
Thank you so much for taking the time to write this amazing review