Climax send their technicians to provide quotes, which in my case was the same person doing the install. I had asked for 5 different quotes, and I had found that Mohammad had good knowledge of product and was able to explain all technical detail in layman's terms that we were able to process.
In terms of a tankless, I agreed with their recommendations as I was looking for more than the minimum, so I had a Rinnai 180IN installed.
On the day of install, I found that Mohammad(or Moe) and Reza took pride in workmanship and kept the interior clean. The install looks clean, and efficiently located. These guys took pride in their work. My only complaint is that they had brick dust/debris leftover from their coring outside.
I have no problems recommending Climax to everyone.
- Company Response
Thank you so much for taking the time to write this amazing review!