Sam came to do an inspection on the furnace that determined the exchange heater possible had a crack so it needed to be replaced. Both the furnace and AC were over 15 years old, so we decided to change the full system and also get a tankless water heater. Sam was great during the intial visit and answered all my questions. I wanted to do my due diligence and I called a few other companies to compare pricing and offering (some also rated 99% in HomeStars). We end up going with Climax because of the professionalism, timely follow up and price. I arranged the date of the visit with Sam and the crew arrived at the time I was told. Moe, Resa and Ramin were also great and very friendly! They did their work very tidy, answered my million questions and put up with me looking at them work. Moe ensured that the installation was done up to code and he was mindful of maximizing the space being used so that I can continue to store my stuff where it was before. I'm very happy that I chose Climax for this job and I'm looking forward to enjoying the products for a very long time!!! So far, I can feel the difference in the heating of the house (it feels much warmer) and the supply of hot water has no difference from my old water heater with the benefit of not having to heat 50 gallons of water all day long. Can't wait for the first bill to come in to see some of the savings :)
Thank you guys for your great work!
- Company Response
Thank you so much for taking the time to write this amazing review!