Value Windows And Doors

Windows & Doors Installation & Service
Mississauga ON L5T 1J5
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60%

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Reviews for Value Windows And Doors

Average customer rating:
9.6 10 (119 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
1/10

Home door – disappointed

Gave down payment but waited almost 3 months to get one standard door installed. Nobody called to say when its coming in or reason for delay. I could have made money on the stock market in those 3 months if I knew that we would wait this long with that down payment. When we called to follow up, we didn't get clear answer when the door will be installed.

Over promised in regards to lock mechanism. Standard lock. Harder to lock from inside than on my last door.

Sales pitch was great but the company doesn't walk the talk.
I should have went with someone else. Not worth 3K

Approximate cost of services:
$3.00
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Company Response

Dear homeowner we simply feel terrible regarding the late delivery on your door. You have chosen to use a private user name tag on your review. We have had only one instance like this recently and within the last 2-3 years. Please note unless you let this site know who you are I can only assume you are that one customer. So assuming that please remember you asked for some credit towards your door costs .
You also ordered exterior shutters which we had offered free of charge approx (600.00). We deleted this from your bill. You then asked us for an additional 20% discount on the door itself which we complied with immediately. It's obvious these requests that were met were not enough to quell your discontent after reading the worst review we have ever had as a company. As you can see by the other reviews this is not a thing we are use to.

The door was not a common unit and we had difficulty with some of our suppliers and had to reorder some of the components which were delayed by finishing process, holiday shutdowns etc. Please note we make no excuses for our delayed performance and we still feel terrible about it. We are simply not use to these kind of delays or poor reviews. We promise to learn from our mistakes and if you have any issues with the door , locks etc please let us know we will come out to service the problem asap. Again our deepest apologies.

Daniel Thomas :owner

Karen in Mississauga
Karen in Mississauga
3 reviews Mississauga, ON
10/10

Patio Door Installation

I only needed to replace the 1 window but never felt that my request was too small for them. They are incredibly friendly and accommodating. The job was done quickly and clean up was done well.

Approximate cost of services:
$3,000.00
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Company Response

Thank you Karen for your review! We at Value Windows and Doors always aim to please our customers. You are correct in saying no request is ever too small - enjoy!

Kim in Mississauga
Kim in Mississauga
4 reviews Mississauga, ON
10/10

4 panel window in dining room

Mitchell and co-worker installed new 4 panel casing windows on just about the coldest day of the winter. The job was done efficiently and with consideration for both safety and the temperature. At the end of the day, one would never have known they were there. Great advice on selection and amazing final result!

Approximate cost of services:
$3,000.00
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Company Response

Hi Kim,

Thanks for your review! That is great to hear our crew are really looking after our customers. It's one thing to have to go through home improvements and an extra bonus when you don't have to clean up after them.
Enjoy your new windows.

tariqrana
tariqrana
1 review Mississauga, ON
10/10

Windows and doors

Job well done, they even comes on Sunday to finish the job. I am very happy with the window installation.they clean up after the installation. They are very friendly and give you right advice and very honest they called me and return the amount I have overpaid them by mistake.

Approximate cost of services:
$15,000.00
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Company Response

Thank you very much Tariq for your review! Our main installer Mitchell always tries to accommodate our customers, even if it means coming out on weekends.
Enjoy your new windows and doors.

JP in Mississauga
JP in Mississauga
1 review Mississauga, ON
10/10

Great job from the people at Value Windows and Doors

They were courteous and professional. The estimator Daniel, gave his honest opinion that the windows would improve the escaping heat from the original windows and after the install I have notice a huge improvement to the heat and comfort in each room.

Approximate cost of services:
$8,000.00
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Company Response

Thanks JP for your review. It is always nice to get feedback from our customers not only that they are happy with their home improvements but also the installers. This is a very important part of our team. They make us look good every day.
Enjoy your new windows!

Nancy and Bill of  Lynden in Hamilton
Nancy and Bill of Lynden in Hamilton
1 review Hamilton, ON
10/10

Extremely happy!

We originally met Daniel at the Ancaster Home Show. He was very informative so we called later to have him come to our home for an estimate on replacing 3 windows. He listened to us and recommended specific designs to meet our needs. Because of his expertise, we decided to replace all the windows in our home, 12 in all. His quote was less than half the amount of another high pressure window company’s offer.
Mitch and his crew installed the windows. They were so nice, professional and accommodating. They worked very hard, even covered the floors while they were working and cleaned up after. A fantastic job! Let me tell you, we are in awe of our beautiful windows. This was a wonderful experience and has far exceeded our expectations. We are very happy and have already recommended them. Thank you all!

Approximate cost of services:
$15,500.00
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Company Response

Thank you Nancy and Bill for this review! Our customers are important to us and so is meeting their expectations for product and service. To hear that we exceeded yours is excellent to hear. Thank you for recommending us and enjoy your new windows!

Johnny in Burlington
Johnny in Burlington
1 review Burlington, ON
10/10

Front door

We had a great experience with Value windows - They were professional and accommodating, and our door is beautiful. The installers did a fantastic job and were on time, polite and respectful. They worked with us to find a design that met our requirements and we look forward to enjoying this door for years to come. Highly recommended.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for the review Johnny! We work hard to make sure our customers are satisfied with both our product and our services so we're pleased to know that you're happy with both. Enjoy your new door!

Private User
Private User
Private User reviews Mississauga, ON
8/10

Door

Attractive door. Timely installation. Repeat customer. Have recommended Value Windows and Doors to others. New Windows and Doors increase the value of your home as well as decreasing heating costs.

Approximate cost of services:
$2,600.00
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Company Response

Thank you for your review. We rely on our customer's opinions to make our work place more efficient.
We would also like to thank you for referring our company. We truly do appreciate this.

Private User
Private User
Private User reviews Oakville, ON
9/10

Front Door Makeover

Changed our 20 year old double door into a beautiful solid slab with wide sidelights. Mitch did a great job on installation. Very careful with final touches. Thanks to Daniel too - honest advice about doors!

Approximate cost of services:
$5,300.00
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Company Response

Thank you for your positive feed back. We strive to make sure our customers are informed and happy with their installation.

Sam in Oakville
Sam in Oakville
1 review Oakville, ON
10/10

New front door

I found the company's Oakville location by accident while I was sharpening my son's skates, and I'm glad that I did. Very professional company to deal with and the door and installation was excellent!

Approximate cost of services:
$5,500.00
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Company Response

Thank you Sam for your review. We are happy you found us and are delighted you are enjoying your new door. Couldn't have been better timing.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Value Windows And Doors

Here at Value Windows and Doors, a leading resource for replacement windows as well as steel, fiberglass and patio doors in Canada, we recognize just how important our clients’ residential windows and doors truly are. We understand how critical visual appeal is and that’s why we proudly offer a comprehensive ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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