Steam Dry Canada

Duct Cleaning
Edmonton AB T5P 2V1
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Duct Cleaning
Steam Dry Canada
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88%

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Reviews for Steam Dry Canada

Average customer rating:
9 10 (616 reviews)

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Private User
Private User
Private User reviews Coquitlam, BC
8/10

Upholstery cleaning

Initially there was a scheduling mix up, but overall great customer service and results. My white couch was quite dirty after a number of moves and 2 young kids. Whiles it's not "like new", it is definitely an improvement.

Approximate cost of services:
$130.00
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Company Response

Thanks
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

SJ in Delta
SJ in Delta
1 review Delta, BC
8/10

Duct cleaning

First time to have our ducts cleaned. The technician Brad was courteous and respectful. He was sure to let me know that he was on his way from a previous job. We just finished a renovation so our ducts we're extremely dusty. Turns out our furnace motor was in need of a thorough cleaning as well. Brad took care of all this. Our home is now warm and comfortable. No more burning smells.

Approximate cost of services:
$220.00
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Company Response

Thanks
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Jolayne in Langley
Jolayne in Langley
1 review Langley, BC
10/10

Duct cleaning

Ravine Alael kept me up to date on when he would come as there was a logistical problem. He was prompt and courteous. Explained everything he was doing and did efficiently. Thank you

Approximate cost of services:
$170.00
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Company Response

Thanks Jolayne
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Carol in Coquitlam
Carol in Coquitlam
1 review Coquitlam, BC
10/10

Vent and furnace cleaning with disinfect

Scheduling an appointment was easy. I was given a call before they arrived in the expected time frame. Brad was wonderful in explaining the services and costs. It was a pleasant experience.

Approximate cost of services:
$318.00
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Company Response

Thanks Carol
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Bruce Erickson in Newmarket
Bruce Erickson in Newmarket
3 reviews Newmarket, ON
6/10

duct cleaning and carpet cleaning

We booked through Home Depot. Had duct cleaning done in morning ($270). My main issue with this service is that the work done and equipment used is nothing like that shown in the video on Steam Dry's website. Vents are not covered, only high pressure air used at vents / nothing like shown in video, no inspection done of furnace or air exchange unit, some debris left in furnace area and around some vents, cheap furnace filter provided that I'd never use. Not very impressed with this service. Company recommended doing the ducts in the morning before the carpet cleaning.

Carpet cleaning was booked for 12-4pm window but truck eventually arrived at 4:17pm. Cleaning was completed around 5:45pm ($218). Carpets were still wet at 10:30pm which is unacceptable. Work done was acceptable... cleaner worked hard and did a good job. Lesson learned.. don't book carpet cleaning for an afternoon.

Approximate cost of services:
$490.00
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Company Response

Dear Customer,
Firstly, We apologize that the service you had was not performed to the standard it should have been. Steam Dry Canada takes our customer's experience very seriously. If you have not already done so, please contact our Customer Care Center at 1-844-417-8326. We are open 7 days a week to serve you better.
Thanks once a again for your feedback as it will help us to improve our customer experience

Sincerely,
Steam Dry Canada Customer Care

Shelly & King Stephenson in Surrey
Shelly & King Stephenson in Surrey
1 review Surrey, BC
10/10

Vent & Furnace cleaning

Brad was our technician and he was on time, did a great job, very honest and we will totally recommend Steam Dry to all our family and friends. Great job and we are very happy!!

Approximate cost of services:
$220.00
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Company Response

Thanks Shelly
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Cherlene in Vancouver
Cherlene in Vancouver
1 review Vancouver, BC
10/10

Carpet Steam Cleaning

We scheduled a carpet cleaning today and the technician that came to service us was JUAN ARACENA. He was absolutely LOVELY. He was quick but thorough and was very mindful with taking on and off the plastic boot sleeves to keep our floors clean. He gave us some tips for ongoing maintenance and had a friendly positive demeanor. We would definitely recommend HIM as a preferred technician to other friends and families.

Thank you JUAN - you were great!

Approximate cost of services:
$190.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Charlene
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Louise Elliot in Surrey
Louise Elliot in Surrey
1 review Surrey, BC
10/10

Vent Cleaning

Brad was our technician, polite, efficient, courteous, very accommodating and the service he provide has to our complete satisfaction. I would recommend Brad and Steam Dry Canada to all my family and friends.

Approximate cost of services:
$180.00
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Company Response

Thanks Louise
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Anja in Vancouver
Anja in Vancouver
1 review Vancouver, BC
10/10

Prompt and thorough service

Juan Aracena was the technician who came to clean our carpets. He arrived on time, early even, and was very friendly and accomodating. He worked efficiently and left our carpets spotless. Thank you!

Approximate cost of services:
$100.00
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Company Response

Thanks Anja
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Frederic in White Rock
Frederic in White Rock
1 review White Rock, BC
8/10

Carpet cleaning and more

I experienced steam clining service last week. Timel was very kind and professional. On time and effective. Competitive price. I would recommend him and his company for any steam clining service.

Approximate cost of services:
$400.00
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Company Response

Thanks Frederic
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Steam Dry Canada

At Steam Dry Canada, our customers are our business. Whether it is our carpet, upholstery, area rug, furnace and duct cleaning, indoor air quality division or the flood rescue division, we strive to give our customers superior, detailed and precise results. Our service technicians will provide these superior services with integrity and sincere customer service. We don't send salespeople into our customers homes, we send qualified technicians that are focused on meeting and exceeding our customers expectations. We want to give our customers the most enjoyable in-home service that they have ever received and we are not satisfied until our customers are satisfied, guaranteed.

CATEGORIES
Duct Cleaning, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, and Drapery & Curtains
SERVICES
Carpet Cleaning, Air Duct Cleaning, Furnace Cleaning, Upholstery Cleaning, Area Rug Cleaning
WEBSITE
http://www.steamdrycanada.com/
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
80
PAYMENT METHOD
Visa, MasterCard, Debit
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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