I am very pleased with the service I received. The operator, Kaan, who came into my home was polite and did an excellent job of explaining everything to me. He was pleasant and extremely professional. He was efficient and thorough. Part of the work was an insurance claim and the other was not so. There was no problem in separating the final transactions. I would use Steam Dry Canada again and would request the same representative. Thank you for a job well done.