The Roof Doctor Inc.

Gutters & Eavestroughs
Hamilton ON L0R
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28%

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Reviews by rating (past 12 months)

Reviews for The Roof Doctor Inc.

Average customer rating:
6.2 10 (30 reviews)

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Omar in Brantford
Omar in Brantford
1 review Brantford, ON
0/10

Roof repair

Asked me for my CC # over the phone before they had seen the job. I gave it to them, my mistake. They called a described what they were thinking of doing without giving me a price, I asked for a price they said they would get back to me. No call. Called back 4 hours later to see if they'd done anything, and they charged my card twice what I was willing to pay for this repair. 4 shingles and a half a tube of caulk. $705!!!! Laughed when I asked for a refund. WOULD NOT RECOMEND.

Approximate cost of services:
$700.00
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Company Response

we are quite confused by this complaint. in fact we quoted 1375 plus tax. this was pre-approved by the client and preauthorised with his credit card. when we arrived on site the client had attempted to make some repairs on his own. the client used caulking incompatible with a halt shingle. we repaired the work the client had undertaken himself. in the end , we spent less time than planned for. he was billed 625 plus tax for our services which included the service call and all materials and repairs. we thought he would have been very happy with the price reduction. (unsolicited) - and with the quality of our work.

Private User
Private User
Private User reviews Caledonia, ON
10/10

Flat Roof Repair in Caledonia Ontario

I felt these guys did a bang up job in less than desirable cold and icy conditions. They answer their phones and got to the job asap. Thank you Roof Doctor!

Approximate cost of services:
$1.00
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Company Response

The Roof Doctor Inc specializing in emergency roof repairs 12 months of the year in all weather.. thank you so much for a wonderful review. we work in what most would not ...and it's always nice to hear how happy our customers are with our service. We are not number 1 you are!

Dan M.
Dan M.
1 review Burlington, ON
10/10

Roof repair after wind damage

I called Roof Doctor after shingles were blown down by high winds. They repaired that damage and discovered other shingles improperly installed in the first place (as shown in the photo). They added caulking to resolve that problem temporarily.
I will definitely ask them to return to fix things properly. Their speedy response to my request was greatly appreciated.

Approximate cost of services:
$475.00
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Company Response

The leading cause of wind damage is improper installation. Call The Roof Doctor Inc We can help. We answer our phones day and night. We return all calls promptly.

Tom
Tom
3 reviews Oakville, ON
10/10

Roof Leak - Repair

I would highly recommend The Roof Doctor. We called the company on Boxing Day needing help with water leaking into our home from the roof. Our phone call was promptly answered and we were told clearly as to the costs involved and the timing of when we could expect them on site. The crew arrived sooner than promised and the problem was quickly assessed and resolved. Not only were they professional and knowledgeable in their trade, they were also decent human beings and provided our toddler a ballon along with 2 coffee mugs for the adults. I highly reccomend this company.

Approximate cost of services:
$350.00
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Company Response

Thank you for your letter. The Roof Doctor inc is there when you need them the most , in any situation. We are here to help. Happy new year.
If you need assistance Call Now.

rroidi
rroidi
1 review Mississauga, ON
8/10

Roof

Repaired and replaced missing shingles! The crew got here on the specified time and inspected the problem and did the necessary work without fanfare and professionally!

Approximate cost of services:
$960.00
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Company Response

Thank you
We work hard to help you when you need us the most. When you need roof repair call The Roof Doctor Inc. We are there 24/7

normajohn
normajohn
1 review Oakville, ON
10/10

ROOF leak

There was a hole in the roof which resulted in a small leak into the house. David Voortman inspected the roof from outside and fixed the problem. He was very professional and courteous.

Approximate cost of services:
$400.00
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Company Response

Thank you
The Roof Doctor inc specializing in fast response and we are the best in locating leaks, we work for you.we do it right the first time. If you have problem repair call now.

Leonard
Leonard
1 review Burlington, ON
10/10

Skylight install and roof repair

David was able to find the source of our leak and source a custom sized skylight immediately. Everything was completed as promised and extra care was given to leave the work area clean. I would recommend The Roof Doctor without hesitation and would gladly call on them again.

Approximate cost of services:
$5,000.00
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Company Response

Thank you we are glad to help

Xxxxxxxxxx
Xxxxxxxxxx
6 reviews Mississauga, ON
8/10

Roof Repair

Roof inspection, repair and vent replacement which were incorrectly installed by the roofing contractor for a new house.

Approximate cost of services:
$1,800.00
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Company Response

Thank you. The Roof Doctor inspects all roof types. We can provide you with photos to see the damage yourself. In this case it was another new roof that needed help. . Most repairs can be done on the spot.

Frank D.
Frank D.
1 review Oakville, ON
10/10

Emergency roof repairs due to animal damage

Repairman came the afternoon we called and completed the job within 3-4 hours. He added a metal protective shield to prevent future damage. He cleaned up following the work as well.

Approximate cost of services:
$500.00
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Company Response

Thank you for your evaluation. We strive to respond to service work quickly as possible. Quick response to animal damage will keep the repair costs down and deter animal reentry. We are glad to help.

wendy gray from Burlington
wendy gray from Burlington
2 reviews Burlington, ON
0/10

Rip off shingle repair

What a shock.., after a storm 1-2 strips of shingles had blown off my home. Roof Doctor only attached the strips and did minor caulking and charged $250 for same day "emergency" visit and $350 to nail 2 strips of shingles back (not replace). I had similar problem on other side of roof recently and another came same day and replaced a few strips of shingles AND reinstalled gutter protection with an entire roof inspection and charged $150.00. How can Roof Doctor justify $600 for half the work the other company did????? I would NEVER recommend this place. I feel so ripped off after dealing with them. Wish I would have read HomeStars before hiring them.

Approximate cost of services:
$600.00
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Company Response

During and after storms hit The Roof Doctor is out there in all types of weather to help you to watertight your home. All repairs are not the same. wind will hit the roof from different angles and if the roof has lifted many shingles will have pulled out of there nails, especially if they are not nailed correctly in the first place. At The Roof Doctor we install the nails so the wind protection of the shingle works accordingly to the warranty. If the shingles were installed correctly people would not need to call for repair service so often like every year.
It may sound simple but we also caulk each and every shingle tab down on every repair summer and winter.
We quote the repair before we do any repair and our customers must approve all costs in advance. The Roof doctor will also be there for you year after year as we have done for over 32 years now. We do it right the first time.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Roof Doctor Inc.

With over 30 years of roof repairs in the Hamilton, Brantford, Burlington, Oakville and Mississauga, The Roof Doctor Inc. can assist you with any of your emergency roofing, skylight and eaves trough repairs. Roof Repair, Skylight Installation, Skylight Repair, Snow/ Ice Removal, Eaves Trough Cleaning, Eaves Trough Repair
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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