The Door Master Inc.

Garage Doors & Hardware
ON M5A 1A1
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for The Door Master Inc.

Average customer rating:
9.7 10 (299 reviews)

Sort by

lassiemelassie
lassiemelassie
1 review Ajax, ON
8/10

Purchased a new garage door and installed

Your installers were very friendly. But, they forgot to put on the garage door handle and also did not connect a steel bar bar to the garage door. I had another installer who installed the garage door opener finish the job for me.

Thank you.

Approximate cost of services:
$1,500.00
Was this review helpful?
teresa.mj.martin
teresa.mj.martin
1 review Mississauga, ON
10/10

New garage door installed

My installer was very kind and patient as I had to wait for CAA so I could get my car out of the garage before he could even start. He did a perfect job!

Approximate cost of services:
$2,000.00
Was this review helpful?
mailthorne
mailthorne
1 review Mississauga, ON
10/10

Garage Door repairs

Spring on my garage door became disconnected when I closed the door and I was unable to open it -- the car was inside.Called on a Sunday, not really expecting anything but an answering service but was answered by the owner.He dispatched a technician who arrived within 40 minutes. He was unable to help because of the age and condition of the door but said he would contact another technician. I said to myself here we go....... Surprise, surprise, the second technician, Eric arrived within 1/2 an hour and was able to correct the problem which was a broken bolt holding the spring in position.I was very impressed with Eric and how he handled the problem. He even went to Home Depot to get the proper length bolt so that there would be the same tension as on the spring on the other side of the door. I recommend this company for any of your garage door problems and I would certainly call them again for any garage door problems.

Approximate cost of services:
$125.00
Was this review helpful?
janet67
janet67
1 review Caledon, ON
10/10

Garage door repair

The gentlemen came in and fixed our door within 15 min fast and very professional

Approximate cost of services:
$0.00
Was this review helpful?
McMann in Burlington
McMann in Burlington
1 review Burlington, ON
10/10

Emergency Garage Door Repais

Second time I have used The Door Master for emergency garage door repair. Yaniv was quick to respond and quick to get the service done at a very competitive price. Greatly appreciate the efficiency and no fuss of the service calls.

Approximate cost of services:
$0.00
Was this review helpful?
Private User
Private User
Private User reviews Simcoe County, ON
10/10

Garage Door Repair

Called about a broken garage door in the evening on a weekday. Garage door was fixed by 9:00pm.

Excellent prompt service and he also fixed lights that were not working.

Approximate cost of services:
$140.00
Was this review helpful?
Company Response

Thank you for your business!

Bob in Whitby
Bob in Whitby
1 review Whitby, ON
8/10

garage door opener

Technician was at my house within 60 minutes of my initial call on a Saturday. Did a quick assessment and determined the issue. Technician was polite and knowledgeable. Returned Monday morning to install a new garage door opener. Called me at work to let me know the job was done. I wasn't home to pay the invoice which was no problem - the company called me that evening and took the payment information by phone. Smooth sailing....

Approximate cost of services:
$650.00
Was this review helpful?
Private User
Private User
Private User reviews Mississauga, ON
10/10

Garage door inspection

I was told 12-2 but didn't show up until 3. Repair guy immediately told me my garage door opener is 10 years old. He did not connect door to opener, kept adjusting then he removed the box. Eventually tells me my door is not repairable. Wanted to be paid in cash to avoid taxes. I didn't like the prices so I went to Rona who sent tech who said nothing wrong with my opener and it just needed adjustment. I called garage door opener company to ask for money back for inspection fee as I got terrible advice. I didn't get a call back.

Approximate cost of services:
$32.77
Was this review helpful?
xavier_ex in Richmond Hill
xavier_ex in Richmond Hill
1 review Midhurst, ON
6/10

Replaced garage door springs

Service was good and professional, could be a bit more punctual. I made an appointment for 12:00pm ~ 2:00pm, but they didn't show up until 5:30pm. And I receive no response or update along the way despite calling them 3 times.

Approximate cost of services:
$400.00
Was this review helpful?
J. Dent in Toronto
J. Dent in Toronto
1 review Toronto, ON
10/10

Garage door repair

Called in the morning to repair my garage door and by early afternoon, received professional, friendly, on time, and reasonably priced service. The technician went above and beyond with advice on how to care for my aging door and making sure the rest of the parts/screws were working well. My neighbor was so impressed, he asked the technician to check his door as well! I recommend The Door Master without hesitation.

Approximate cost of services:
$240.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Door Master Inc.

The Door Master is a garage repair and installation service serving Toronto and the GTA for over 10 years. Many members of our team are homeowners and understand the importance of up-keeping your home. Our technicians are certified experts, reliable professionals, and provide quality service. We are your "one-stop-shop" for garage door needs. Send us a quote request through HomeStars and you will be contacted by a technician. Clients have the option of receiving a quote over the phone or have a technician stop by for a service call for $29.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Garage Door, Replacement panel(s), Garage Opener, Cable, Spring, Keypad / Remote, Weather Strip, Rails/Tracks,
SERVICES
Residential and Commercial garage Repair, Garage Opener Repair, New Garage Door Installation, New Opener Installation, Panel Replacement, Weather Stripping Replacement, Cable Replacement, Spring Replacement, New Keypad Install, Remote Setup, Emergency Response, Garage Lockout,
BRANDS
LiftMaster, Chamberlain
WEBSITE
http://www.thedoormaster.com
YEAR ESTABLISHED
10
PAYMENT METHOD
Cash, Credit, Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
The Door Master labour warranty 5 years with receipt. Product warranty by manufacturer
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.