The Door Master Inc.

Garage Doors & Hardware
ON M5A 1A1
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for The Door Master Inc.

Average customer rating:
9.7 10 (299 reviews)

Sort by

David in Oshawa
David in Oshawa
4 reviews Oshawa, ON
10/10

Garage Door

They were very courteous and fixed my garage door same day.
Would recommend.
Explained everything that had to be done thoroughly to me to make sure I knew everything that he would do and get my ok .

Approximate cost of services:
$247.00
Was this review helpful?
Company Response

Thank you for the kind words David! It was our pleasure to assist you as promptly as possible and we are glad that the technician was clear about the process. Please keep us in mind for any future garage door needs!

Toni in Woodbridge
Toni in Woodbridge
1 review Vaughan, ON
10/10

New spring for garage door

Simon was the gentleman that came to fix our garage spring that broke on super bowl night. First I was amazed that they came out to fix it within 20 minutes of me calling. Secondly Simon was very professional and quick at fixing it. The price was reasonable and I would highly recommend this company.

Approximate cost of services:
$175.00
Was this review helpful?
Company Response

Toni, thank you for the amazing review! If technicians could leave reviews for customers, Simon would do so happily. It was a pleasure to provide you with exceptional service and it would be our pleasure to help you in the future!

Sid in Hamilton
Sid in Hamilton
1 review Hamilton, ON
10/10

Garage door installation

Excellent customer service and above that Yaniv knew what he was doing. Since I am based in Ancaster, ON, and Yaniv was busy I tried to call two different garage door guys and both of them said "sorry, there's nothing we can do about it, you will have to go with a 8' door (my opening is for 15' but the height is a bit tricky). Putting 8' door would've meant considerable decrease in the property value. Yaniv worked his magic, along with Eric, and ordered the 15' door had it cut 3" from each side, played with the tracks and made it work. And it comes with a 5 year warranty (which I am sure I wont have to use). I am so glad, I hired door masters. Money well spent.

Approximate cost of services:
$2,600.00
Was this review helpful?
Company Response

We are so happy that we could accommodate your needs! Thank you so much for the positive feedback and for giving our technicians a learning experience! Please let us know if there is anything we can do for you regarding your future garage door needs!

Private User
Private User
Private User reviews Newmarket, ON
10/10

Installed garage doors

By accident, garage door was broken, yesterday. So called urgently one of garage door service by searching internet and connected a technician in "The door Master". And today, new garage doors have been installed.
The technician was very excellent, polite and worked very hard, perfectly. I am so happy now and recommend highly.

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

It was our pleasure to provide you with service that you are satisfied with! Thank you for the wonderful review and please let us know if you ever need assistance with your garage door again!

Moshe A. in Richmond Hill
Moshe A. in Richmond Hill
1 review Vaughan, ON
10/10

Garage Door Fix - Excellent Service

Garage door spring snapped late Last night. Called "The Door Master" and as promised, a very professional, kind and polite technician showed up first thing in the morning, and fixed the problem.
The service both from the office and the technician himself was excellent. So was the price. Couldn't be happier.
Highly recommended !!!

Approximate cost of services:
$1.00
Was this review helpful?
Company Response

Thank you so much for the review! We are very excited to have such a satisfied customer! Please let us assist you in any future needs relating to your garage door, it would be our pleasure!

Private User
Private User
Private User reviews Aurora, ON
10/10

The garage door spring and cable replacement .

I was amazed by customer service and technicians! They were friendly and helpful! My garage door spring and cable was broken and The Door Master Inc. fix it for me. I highly recommend The Door Master Inc in future to any friends and family members.
Great job!

Thank you so much The Door Master Inc to get rid of my stress on Wednesday morning!

Approximate cost of services:
$240.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for the wonderful review! We are extremely pleased that we could help alleviate your stress by fixing your garage door. Please let us know if we can help you in the future, it would be our pleasure!

vicki.forde74 .
vicki.forde74 .
5 reviews Vaughan, ON
10/10

Broken garage door hinge

I absolutely love The Door Master Inc. I've used them before about a year ago to replace my garage door spring which has broken and they were fast and efficient! Today, I had a broken garage door hinge and they came out and replaced it in no time at all! I will always use this company for anything garage door related and would refer them to everyone I know. I am beyond satisfied with their professionalism and service!

Approximate cost of services:
$20.00
Was this review helpful?
Company Response

Hey Vicki!
Thank you for choosing The Door Master and writing a great review!

Steve
Steve
2 reviews Kleinburg, ON
10/10

Garage Door Spring and Cable Replacmentvand Repair

We had a broken spring on our garage door.
We called The Door Master Inc. And they had a service man call us. He came within an hour and completed the job quickly providing advice on other arts of my garage door as he went. He even did minor repairs on my electronic garage door opener. His name was Eli and I highly recommend both the company and Eli highly

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Hey Steve! Thank you for the review and we are happy to hear Eli did a great job!

Private User
Private User
Private User reviews Toronto, ON
10/10

Garage Door Installation

Our garage door broke and we contacted The Door Master. The technician came in on the same day and was ready to replace the spring. He also talked to us about an option of installing new doors (we have 2 singles) and new garage door openers which sounded like a good idea. We had 30+ year old original rusty doors that were long due for replacement. The new installation was all done in one day, technicians were very professional and helpful. A little later we noticed a small issue (one of the metal cables rubbing on the rail) and The Door Master promptly fixed it for us. This company was pleasant to deal with and I'd recommend it to others.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you for the great review and recommendation!

Marin in Toronto
Marin in Toronto
1 review Caledon, ON
10/10

Garage Door

After I've done my research for the right company able to handle my new garage door project, I came across with The Door Master. Right for the start the whole team was professional , accurate with the installation and the final result was a highly qualitative insulated and affordable garage door. If you are looking for 5 stars service and support call The Door Master!
Great job Steve & Co.!!!

Approximate cost of services:
$1,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for the amazing review! We are so happy that we could help right before the cold weather. Enjoy your new door and let us know if there is anything else we can help you with. Happy holidays!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Door Master Inc.

The Door Master is a garage repair and installation service serving Toronto and the GTA for over 10 years. Many members of our team are homeowners and understand the importance of up-keeping your home. Our technicians are certified experts, reliable professionals, and provide quality service. We are your "one-stop-shop" for garage door needs. Send us a quote request through HomeStars and you will be contacted by a technician. Clients have the option of receiving a quote over the phone or have a technician stop by for a service call for $29.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Garage Door, Replacement panel(s), Garage Opener, Cable, Spring, Keypad / Remote, Weather Strip, Rails/Tracks,
SERVICES
Residential and Commercial garage Repair, Garage Opener Repair, New Garage Door Installation, New Opener Installation, Panel Replacement, Weather Stripping Replacement, Cable Replacement, Spring Replacement, New Keypad Install, Remote Setup, Emergency Response, Garage Lockout,
BRANDS
LiftMaster, Chamberlain
WEBSITE
http://www.thedoormaster.com
YEAR ESTABLISHED
10
PAYMENT METHOD
Cash, Credit, Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
The Door Master labour warranty 5 years with receipt. Product warranty by manufacturer
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.