We contacted Poulins in regards to a mouse in our house. After several days they came out and baited the house with the tamper proof black bait boxes. I followed the guy that came out to watch where he put them . He said “ I have a great memory so you don’t need to know where they are.” I questioned him about the fact that we have 3 kids and animals in the house and he replied “ they are safe for kids and animals.” A few hours later our dog bit open one of the baits and ingested the mouse poison. We called the emergency line to have an employee say that he was uncertain if the poison will kill our dog. We then texted the guy that came out and after awhile he said to go to the vet. Our dog had to be induced to vomit and is on meds for the next 30 days to stop from bleeding out. We called Poulins and they have avoided us day after day. Refusing to admit to their faults. Finally reaching a manager to have him say that they are tamper proof not resistant and that we should have kept doors closed. Tell me why the guy that cane out put the bait within 5 feet of the dogs food bowl? These guys are amateurs and don’t know what they are doing. Do not call them. There are many other companies in Winnipeg. Our vet bill is $700 and they don’t care about how the dog is doing. They also put out bait stations the next day in our yard while we were at work. I called and asked them to remove them. Managers comment was if typo ding like them there remove them yourself. They are very unprofessional.
- Approximate cost of services:
- $500.00