Appliance Repair Master

Appliance Repair
Toronto ON M9C1G7
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Appliance Repair
Appliance Repair Master
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61%

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Reviews by rating (past 12 months)

Reviews for Appliance Repair Master

Average customer rating:
8.7 10 (96 reviews)

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Lisa V. from Mississauga
Lisa V. from Mississauga
2 reviews Mississauga, ON
10/10

Washer and Dryer Repair

This was the second time requesting the services of Appliance Repair Master. Our family was very satisfied with the services the first time: booking was simple, the repairman called ahead and arrived in the time frame that had been agreed upon. Avi was professional, courteous, and patient and explained what happened clearly. Payment was very reasonable. The second time I called the booking took less than a minute. They had me on file and technician came the same day within couple of hours. Avi( I requested the same technician as I was very happy with him last time) came with replacement parts so no extra appointment plus delivery time was needed. In addition, I have received a discount as a second time client. In short, I recommend this company as efficient and reliable one!

Approximate cost of services:
$250.00
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Company Response

It was our pleasure serving you Lisa V. Thank you for trusting us again with your appliance needs. We do hope you continue to use our services in the future.

Marty from Toronto
Marty from Toronto
1 review Toronto, ON
0/10

GE Fridge Repair

Overcharged for restocking fee. Company gave exhorbitant $600+ quote and my wife let them charge her card on a Sunday. She phoned to cancel within an hour, and they still charged a "restocking fee". Dishonest and petty.

Approximate cost of services:
$100.00
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Company Response

Dear Marty,
We really apologise for the negative experience that you have had with our company. However, everything was discussed with you before processing the order and you have signed the invoice and agreed to company's policy. We have charged you 10% restocking fee because the order was processed and that is the fee the manufacture charges us. We are very sorry to hear your disappointment, but we aim to please all our clients and following company's policy is one of the best ways. Hope you understand!

Jonathan P. from Toronto
Jonathan P. from Toronto
8 reviews Toronto, ON
10/10

Dishwasher Repair

Very professional service. The problem was diagnosed and the dishwasher was repaired and tested for correct functionality in a timely manor. Very satisfied overall. I would recommend this service to others in need of dishwasher repair.

Approximate cost of services:
$400.00
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Company Response

Dear Jonathan,
Thank you for your kind words. We are happy to hear positive feedback about our services and will try to please our clients in the future as well!

Tamara Bukhanov from Toronto
Tamara Bukhanov from Toronto
1 review Toronto, ON
0/10

repair of ice-maker for Kitchen Aid fridge

Ice-maker was repaired on Sept 27 2014. We are an old couple seldomly using it. In 5 1/2 months the ice-maker failed. The warrantiy for the parts they put in the invoice 30 days. No warranty for labour. We called to several part suppliers and they give one year warranties!!!, The Applience refused to send a technitian to check. We feel abused.

Approximate cost of services:
$416.14
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Company Response

Dear Tamara,
We have discussed this whole situation with you and explained how our warranty works. We provided you with 30 days warranty on the part. You have called us 6 months later and advised that the ice maker is not working. Our professional receptionist offered you the service call and to have a technician to do the diagnostic. You refused. You requested the new replacement. You understand that we could not give you the brand new part after 6 months. When you purchase a new appliance, you get a year warranty. For parts you get 30 days. We tried to help you out and were negotiating, however, you refused to cooperate. WE apologise again for the unfortunate situation. Hopefully you understand

10/10

repaired dryer

i was very pleased at the fast and efficient service. They were very fair and honest and the dryer was fixed as promised. They also followed up to see i was pleased. i would recommend them for sure.

Approximate cost of services:
$300.00
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1 of 1 people found this review helpful.
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Company Response

John Vincent,
I am very pleased to hear that you were satisfied with Appliance Repair Master services. Please feel free to contact us in case any trouble with any of your major appliances and we guarantee you the same day efficient service !

Rob from Hamilton
Rob from Hamilton
1 review Hamilton, ON
9/10

Dryer repair

Great service, they would have been here the same day, but I was busy. They came the next day and fixed the problem that day. We have used them previously and they have been very knowledgable and professional each time.

Approximate cost of services:
$300.00
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1 of 1 people found this review helpful.
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Company Response

Dear Rob,
We really appreciate your time and that you for your business. We will try our best to keep up with good services!

Mike from Mississauga
Mike from Mississauga
1 review Mississauga, ON
10/10

Dryer

Dryer stopped working at our yoga studio and we needed same day service! They can and fixed it on a Saturday so we didn't have to outsource our laundry. Beyond happy with their service!!

Approximate cost of services:
$480.00
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1 of 1 people found this review helpful.
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Nick V. in East york
Nick V. in East york
5 reviews Toronto, ON
10/10

LG Washing Machine Repar

LG washing machine broke down on a Sunday due to a worn out pump (did research on line to find this out). I called a few places and no one could come out same day or even within 3 days. Some places I called did not deal with LG and most were quite rude and abrupt on the phone. I called Appliance Repair Master and spoke to a very nice person who was very reassuring and gave really good advice. The technician actually came out the same day.....on a Sunday!! He was able to diagnose the problem quite quickly and gave us a price for the pump right on the spot. I thought I would have to wait a few days to have the part ordered and installed which is definitely not ideal especially since we rely on the washing machine daily. The part came the very next day and the technician (his name was Nick) came out again and fixed the machine. He was so polite and patient. The total turnaround time was 24hrs! Our machine is up and running great. We are delighted with the service we received from Appliance Repair Master and would definitely recommend this company. Thank you Appliance Repair Master!

Approximate cost of services:
$390.00
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1 of 1 people found this review helpful.
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Company Response

Hello Nick,
That you for taking a minute and leaving a nice review about one of our technician's services. We try our best to provide fast and reliable repairs and we are proud to have very professional and courteous repairmen.Thank you for your business.

Debbie from Toronto
Debbie from Toronto
1 review Toronto, ON
10/10

Stove

We had a problem with our stove and Abi from the Appliance Repair Master was excellent. It didn't take him long to identify the problem and fix it and it was on a Sunday which was great not to have to wait for days to have our stove back. We would definitely use this service again.

Approximate cost of services:
$550.00
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1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Appliance Repair Master

Appliance Repair Master 244 Brown's Line, Etobicoke, ON M8W 3T4 appliancerepairmaster. ca (647) 492-2965 Appliance Repair Master has been in business for many years. We offer full range of appliance repair services in Toronto area. We have only experienced, customer oriented professionals. Our company has build thriving business on referrals ...
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