Tyler Johnson is a true professional in his field. Our dryer connection was loose and we were advised by our furnace service team to have it checked for leaks as lint was accumulating on the new high-efficiency furnace. The dryer was located close to the furnace and needed to be pulled out of the connection to change air filters and service the furnace. Tyler called to confirm his arrival, came on time and quickly inspected the installation and took numerous photos to show me some of the areas of concern. This is an old dryer, and we had no idea how close we were to a dryer fire!! The inside of the unit was almost completely full of lint, the connections were not properly sealed to the vents, and even the outside vent was completely inappropriate. Tyler explained everything to me, showed me what he was going to do, provided a detailed summary of the costs, completed all the work and showed me the after shots. My elderly mom and I are forever grateful to Tyler -- we never would have dreamed that the dryer could have caught fire. What brought tears to my eyes though was the relocation of the connection that Tyler did. I no longer have to pull out the dryer and struggle with the sharp connection every time I have to change the furnace air filter. This was the initial reason I searched out Dryer Vent Wizard -- my hands and arms are still bruised from my failed attempt on the weekend -- but Tyler really saved us much further damage by cleaning out all that built-up lint inside the machine. I highly recommend their service, even if it is just for your own peace of mind, and again, thank you from the bottom of our hearts Tyler!
- Company Response
Thank you for the review Sylvia. It was a pleasure meeting you and servicing your dryer vent. The repairs performed will eliminate the lint dust issue affecting your furnace, not to mention reducing the dust accumulation in your home. Your appreciation of my work and for my service is very satisfying. You won't have to worry about bruising your arms or getting frustrated with your vent ever again.